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Delight HR
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Process Associate

Process Associate

2 - 5 years

|

2 - 4 Lacs

Posted:1 day ago| Platform:

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Skills Required

backend operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

Responsible for daily operations, compliance checks, renewals, and support activities to ensure smooth client service and accurate internal reporting.

Key Responsibilities

Manage mailbox and respond promptly to avoid client escalations.
Handle account renewals and maintain daily renewal trackers.
Verify documents for live/trial accounts and conduct KYC checks.
Process live tickets and share daily ticket status reports.
Handle PI requests and verify payments daily.
Perform compliance checks for existing clients.
Maintain daily task updates and manage pending work.
Take ownership of tasks and support additional responsibilities.
Additional responsibilities will be added if required.

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