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Process Analyst - Digital Operations

Process Analyst - Digital Operations

SLK

2 - 6 years

0 Lacs

karnataka

Posted:1 week ago| Platform: Shine logo

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Skills Required

fraud detection risk management transaction monitoring customer interaction banking validation

Work Mode

On-site

Job Type

Full Time

Job Description

You will be responsible for monitoring real-time queues to identify high-risk transactions within the business portfolio. Your primary task will involve observing customer transactions in order to detect any fraudulent activity, including but not limited to account takeovers, friendly fraud, theft, floating, kiting fraud, and other similar risks. Upon identifying fraudulent transactions, you will be required to either hold or acquit the transaction based on fraud analysis. Efficient resolution of queued transactions within the service level agreements will be essential to minimize potential revenue losses. Additionally, you will need to engage with banks and customers to validate information and to either confirm or cancel authorizations as necessary. The location for this position is Bangalore, IN, 562110.,

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Process Analyst - Digital Operations