Problem Manager-Core

Cradlepoint

5 - 8 years

6 - 10 Lacs

Noida Uttar Pradesh India

Posted:14 hours ago| Platform: Foundit logo

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Skills Required

lifecycle management Access Management Troubleshooting

Work Mode

On-site

Job Type

Full Time

Job Description

Problem Manager - Core

What You Will Do: Key Responsibilities

Apply your Core and Cloud domain expertise
in a supportive role with the Automated Operations team.
Develop and maintain automated solutions
, as well as troubleshoot potential automation component issues.
Strive to enhance recovery processes
and service delivery methodologies.
Reveal potential system failures
by performing trend analyses.
Contribute to Impact Analysis
for changes and business requirements.
Encourage competence development
within the technical and domain support teams.

The Skills You Bring: Required Qualifications

Cradlepoint Operations Engine - Mode Of Operations.
Cradlepoint Customer Experience Assurance (CEA) Competence.
Overall understanding of Automation.
Subscriber Data Management Security.
Lifecycle Management.
Identity And Access Management.
5G Core Architecture.
MS TOP.
Strong Troubleshooting skills.
Network Performance analysis and optimization.
Database Management Systems knowledge.
Procedure Writing expertise.
Experience with Work Level Agreements (WLA) and Service Level Agreements (SLA).
ITIL Framework knowledge.

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