Principal Technical Specialist

As a Principal Technical Specialist, you will play a key role in enhancing products and services by leveraging your expertise in software and system development. You will be responsible for analyzing, designing, developing, and testing software solutions while ensuring seamless hardware and software integration. With strong problem-solving skills, you will diagnose and resolve complex issues, support technical planning, and contribute to software evolution and quality improvements. Your expertise in Shell scripting, Python, Perl, Ansible, RHEL/VMware, Docker, Kubernetes, and cloud deployment will be essential for maintaining and optimizing systems. As a mentor and technical advisor, you will lead projects, provide guidance to teams, and drive innovation in a dynamic and collaborative environment.

You Have:

• Bachelor's degree with 12 to 15 years of experience.
• Plans technical requirements based on customer needs.
• Develops software build-controlled production releases (e.g., main and update releases, service packages, maintenance updates, and customer design engineering).
• Defines product software evolutions through the creation and release of software documentation, software change control management, and supplier/customer notifications.
• Retains technical and design knowledge for assigned products and technologies and provides training to lower-tier support teams (Tier 2 and Tier 3).

It would be nice if you also had:

• Maintain quality standards and participates in process and tool evolutions and improvements.
• Applies the software care process (especially emergency case handling), contributing when needed to the fastest problem restoration.
• Shell scripting, Python, Perl, Ansible and RHEL/VMware system configuration.
• Building Docker containers and Kubernetes administration with Cloud deployment.
• Works effectively in a mixed environment and applies best practices and knowledge of internal and external business issues to improve products or services.
• Possesses in-depth business knowledge and understands how relevant areas integrate to achieve objectives.
• Uses advanced analytical skills to solve complex problems or those without routine solutions, taking a new perspective.
• Shares initial ideas for the professional direction of their own organizational unit.
• Acts as a professional advisor and mentor for staff, work teams, and task forces.
• May lead projects with manageable risks and resource requirements or small teams, handling day-to-day staff management issues, including resource management and work allocation.
• Analyzes, designs, develops, and tests products, services, improvements, and bug resolutions for integrated hardware/software systems based on customer requirements.
• Resolves customer trouble tickets, diagnoses complex problems/issues, and provides resolutions or recommends corrective actions.