Principal Software Engineer - AI

About the Job :

The Digital workforce team is part of Red Hats Data and AI organization. The team is focused on building and delivering strategic AI agents designed to augment human capabilities, accelerate workflows, and scale operations across the enterprise.

In this role, you will work as a member of a highly dynamic, and fast-paced team. As part of the development team, youll need to be creative, motivated, and proficient in architecting and designing cutting-edge applications that leverage Generative AI. You will work closely with different teams, stakeholders, product owners, and program managers to design, document, and develop solutions. We are seeking talented engineers to spearhead the technology and design of key components within Red Hat's Digital Workforce, shaping the future of digital agents. The ideal candidate will possess strong technical abilities, a commitment to quality and open source, a drive for innovation, excellent communication and teamwork skills, and will excel in a dynamic, startup-like setting.

What will you do?

• Architect, design, document, and develop applications in Python and frameworks like LangChain, LangGraph, LLamaStack.
• Architect and lead the implementation of Agentic AI applications.
• Architect and lead the implementation of scalable open-source solutions with distributed computing capabilities using Machine Learning models, running on OpenShift AI
• Architect and design new features with RAG, RAFT, GraphRAG, InstructLab, and their pipelines
• Develop and optimize retrieval-augmented generation (RAG) pipelines
• Collaborate with product owners, program managers, different teams, and engineering managers to analyze and clarify business requirements to implement data models and business logic
• Mentor, influence, and coach a distributed team of engineers
• Effectively communicate to stakeholders and project team members to ensure proper visibility of development efforts
• Review code merge requests from other team members for new features
• Build and deploy applications to Red Hat OpenShift Platform-as-a-Service (PaaS), public clouds, i.e., Google Cloud Platform, AWS, etc.
• Ensure non-functional requirements, including performance, scalability, resiliency, maintainability, security, etc., are met according to defined standards
• Resolve bugs, performance problems, and other issues with production applications

What will you bring?

• Strong experience in a software engineering role
• Bachelor's degree in Computer Science, Computer Engineering or related field
• 10+ years of professional coding, at least a year using Python
• Excellent communication skills, solid written and verbal communication skills in English; ability to communicate effectively in a global team
• Problem-solving and troubleshooting skills including performing root cause analysis
• Understanding of web application infrastructure and fundamentals like REST and HTTP
• Understanding of public cloud concepts and development practices
• Knowledge of Distributed Systems
• Experience with LangGraph, LangChain, Autogen and/or Python/Java-based AI libraries for GenAI applications
• Experience with continuous delivery (CD) like to build and deploy pipelines like Jenkins, Platform-as-a-Service (PaaS) like OpenShift/Kubernetes
• Presentations skills and public speaking skills for conferences and demos
• Enjoys solving challenging problems and working with emerging technologies

The following are considered a plus:

• Experience with AI Agentic frameworks
• Experience with MCP servers
• Experience working with LLMs
• Experience in building Chatbots with Slack

Personal qualities and communication:

• Communicate and influence for impact by bringing data to life via clear narratives and/or storytelling
• Communication skills and experience in interacting with cross functional business and engineering teams
• Capability in undertaking business needs analysis in direct consultation.
• Be a self-starter, displaying initiative in seeing needs, building functionality and leading insights for organizational change.
• Capability to develop a detailed understanding of our business requirements.
• Excellent communication, presentation, and writing skills