Principal ServiceNow Architect Practitioner Center of Excellence

As a Principal ServiceNow Architect at Cognizant, you will be the technical authority and strategic leader across all ServiceNow modules. You'll drive platform-wide architecture decisions, mentor fellow architects, and lead development teams to deliver scalable, enterprise-grade solutions. This is a high-impact role within the Center of Excellence, where innovation, governance, and delivery excellence converge. - Define and own the end-to-end architecture across all ServiceNow modules: ITSM, ITOM, ITAM, HRSD, SecOps, GRC, CSM, SPM, and App Engine. - Lead technical governance, architecture reviews, and design authority boards. - Collaborate with enterprise architects and business stakeholders to align platform strategy with business goals. - Guide and mentor Solution Architects, Developers, and Team Leads across multiple delivery streams. - Establish best practices, reusable frameworks, and accelerators for rapid delivery. - Drive platform upgrades, performance tuning, and adoption of new ServiceNow capabilities (e.g., AI/ML, Process Optimization, RPA Hub). - Architect complex integrations using IntegrationHub, Flow Designer, REST/SOAP APIs, and third-party tools. - Ensure adherence to CSDM, ITIL, and security standards across implementations. - Lead technical discovery workshops, proof-of-concepts, and pre-sales solutioning when required. - 12-14 years of IT experience with 10+ years in ServiceNow development and architecture. - Deep hands-on expertise across all major ServiceNow modules. - Strong command of JavaScript, GlideScript, Flow Designer, and integration frameworks. - Proven experience in multi-module implementations and cross-functional platform leadership. - Expertise in CMDB modeling, IRE, MID Server architecture, and cloud discovery. - Experience with Agile/SAFe delivery, DevOps pipelines, and CI/CD for ServiceNow. - Strong stakeholder management, communication, and team leadership skills. (Note: Preferred Certifications are mentioned in the JD but not explicitly listed in the provided JD),