A Day in the Life Medtronic is hiring a Principal SAP Concur Administrator. This role is responsible for the overall management, optimization, and strategic direction of an organizations Concur platform, which includes travel, expense, and invoicing modules.
This position is an exciting opportunity to work with Medtronics Diabetes business. Medtronic has announced its intention to separate the Diabetes division to promote future growth and innovation within the business and reallocate investments and resources across Medtronic, subject to applicable information and consultation requirements. This separation provides our team with a bold opportunity to unleash our potential, enabling us to operate with greater speed and agility. As a separate entity, we anticipate leveraging increased investments to drive meaningful innovation and enhance our impact on patient care.
Responsibilities may include the following and other duties may be assigned:
System Administration and Configuration:
Optimizing the Concur Travel, Expense, and Invoice systems to align with organizational objectives and streamline processes. Applying expertise to customize workflows, expense types, and policy settings within Concur. Conducting detailed requirement gathering sessions with key stakeholders and translating these into actionable configurations. Configuring system settings and policies to align with company needs and compliance requirements. Managing user profiles, permissions, and relationships within the system. Integration and Data Management:
Collaborating with travel experts and finance teams to ensure effective integration of Concur modules with other financial systems and ERP solutions. Managing and analyzing reports generated from the Concur platform. User Support and Training:
Providing support and ongoing optimization of the system based on user feedback and evolving business needs. Conducting training sessions to ensure users understand the systems capabilities and best practices. Assisting employees with questions about the Concur system and providing guidance on expense procedures. Troubleshooting technical issues and providing support to end-users. Ensuring the system is running smoothly and efficiently. Compliance and Policy Management:
Enforcing compliance policies and ensuring expense policies align with company guidelines. Managing and maintaining Concur settings and policies to ensure accurate expense reporting and adherence to travel guidelines.
Support and Troubleshooting:
Actively participating in testing phases, identifying and resolving issues to ensure a smooth deployment. Troubleshooting user issues and system problems related to expense submissions. Creating, tracking, and resolving support cases with SAP Concur, serving as an Authorized Support Contact (ASC). Strategic Initiatives:
Managing sites to address Concur product enhancements and drive a positive user experience. Driving process improvements to optimize workflow and increase efficiency.
Required Knowledge and Experience:
-
Consults with business stakeholders to understand and evaluate current business processes and identify complex business problems and needs turning those needs into system requirements.
-
Provides technical expertise for system functional specifications and deploys new and current systems, processes and procedures in a cost effective manner.
-
May configure system settings and options; plan and execute unit, system, and integration testing to meet business requirements.
-
May lead cross-functional linked teams to address business or systems issues.
Must Have Qualifications
-
Requires a bachelors degree in a related field or equivalent work experience.
-
Experience in administering Concur Travel and Expense for a public company is often sought, with additional experience in Concur Invoice being a plus
-
Knowledge of Concur integrations with SAP ERP systems is essential.
-
Strong communication and collaboration skills are crucial
-
Proficiency in Microsoft Office Suite, especially Excel, is generally expected.
-
Familiarity with Concur reporting platforms, such as Cognos, and audit processes is beneficial.
-
Certification in Concur or related financial systems can be advantageous.
Medtronic offers a competitive Salary and flexible Benefits Package
This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).
