Principal Consultant Salesforce Tech Lead

Ready to build the future with AI
At Genpact, we don't just keep up with technology-we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Principal Consultant

We are seeking a Salesforce Technical Lead with relevant years in Salesforce development/architecture) to architect, develop, and lead the implementation of scalable Salesforce solutions across multiple clouds. This role involves technical leadership, solution architecture, and team mentorship, ensuring alignment with enterprise standards and Salesforce best practices.

Responsibilities:

Solution Architecture & Design:

Translate business requirements into scalable Salesforce architectures.

Design secure, high-performance, and future-proof solutions using Salesforce best practices.

• Development & Integration:

Lead development using Apex, Visualforce, LWC, and Aura Components.

Implement integrations using REST/SOAP APIs, MuleSoft, and middleware platforms.

Manage data migrations, ETL processes, and external system integrations.

• Technical Leadership:

Mentor Salesforce developers and admins.

Conduct code reviews, enforce coding standards, and drive DevOps practices.

Manage Gearset, CI/CD pipelines, Git-based version control, and automated deployments.

• Platform Management:

Oversee configuration across Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, and Experience Cloud.

Ensure compliance with Governor Limits, security standards, and performance optimization.

• Stakeholder Collaboration:

Work with business analysts, product owners, and project managers to define technical scope.

Provide technical feasibility analysis and effort estimation.

• Continuous Improvement:

Stay updated on Salesforce releases and emerging technologies.

Recommend platform enhancements and new features to optimize business processes

Qualifications we seek in you!

Minimum Qualifications / Skills

• B.E or B.Tech or MCA

Required Skillset:

• Core Salesforce Expertise

• Apex, Visualforce, LWC, Aura Components.

• SOQL, SOSL, Flows, Process Builder, Validation Rules.

• Integration & Middleware:

REST/SOAP APIs, MuleSoft, Heroku, third-party connectors.

• Data & Architecture

• Data modeling, schema design, performance tuning.

• Salesforce DX, Scratch Orgs, Packaging.

• DevOps & Tools:

• CI/CD (Gearset, Copado, Jenkins), Git, VS Code, Azure DevOps.

• Automated testing frameworks and TDD.

• Cloud Expertise:

• Mandatory: Sales Cloud, Marketing Cloud, Data Cloud

• Good to Have: Service Cloud, Commerce Cloud, Experience Cloud, Agentforce

• Other Technologies:

• HTML, CSS, JavaScript, Bootstrap.

• Familiarity with AWS/Azure for hybrid integrations.

• Certifications (Preferred):

• Salesforce Certified Platform Developer I & II.

• Salesforce Certified Technical Architect (CTA).

• Integration Architecture Designer, System Architect.

• Team Management:

• Mentor a team of mid-level and junior developers

• Excellent communication, leadership, and stakeholder engagement skills

Preferred Qualifications/ Skills

• Certifications in Salesforce Service cloud, Data Cloud, Marketing Cloud

• Excellent skills in HMTL5, CSS3 and Javascript

• Hands on experience on APEX Data Loader/Middleware technologies

• Experience in building SOAP, REST enabled applications (Server to Server Web Services)

• Hands on experience on Salesforce lightning, Angular

• Object Oriented Programming (OOPs) and is a

• Knowledge of Salesforce APIs and integration with back-end systems (Oracle EBS, SAP,

• Solid Programming abilities in one or more of the following languages: JAVA, Oracle PL/SQL, JavaScript

• Experience working with source control and continuous integration.

• Excellent analytical and problem-solving skills.

Why join Genpact
. Lead AI-first transformation - Build and scale AI solutions that redefine industries
. Make an impact - Drive change for global enterprises and solve business challenges that matter
. Accelerate your career-Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills
. Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace
. Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything we build
. Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.