Principal Architect

As a key technical leader for the Global AI Center of excellence, you'll be joining as a direct report to the Manging Director, Epsilon India and you will lead AI adoption and transformation initiatives globally for Epsilon. You will design and implement AI systems, focusing on the overall infrastructure and architecture & also define and maintain ethical boundaries and guardrails, aligned to the Publicis Groupe strategy. You will work with data scientists, engineers, and other teams to develop AI solutions, ensuring they are scalable, secure, and aligned with business goals. You will develop comprehensive solution blueprints, drive technical implementation, and contribute to AI revenue growth targets. You are expected to bring in your knowledge of technology advancements & also stay current in industry trends. Additionally, you will act as an SME & influence/innovate solutions, that impact the business to ensure we are headed towards becoming a modernised company.

Key Responsibilities-

• Design and Development:

Create the foundational frameworks and systems for AI, often including machine learning pipelines, natural language processing, and other AI technologies

• Collaboration and Communication:

Work closely with various teams, including data scientists, software engineers, and business stakeholders, to understand needs and deliver effective AI solutions.

• Technology Selection:

Choose the right AI technologies, platforms, and tools to build and deploy AI systems

• Solution Integration:

Ensure AI systems integrate seamlessly with existing business processes and IT infrastructure

• Performance Monitoring and Optimization:

Monitor the performance of AI systems, identify areas for improvement, and ensure the systems are maintained and updated

• Risk Management:

Collaborate with security and risk management teams to identify and mitigate potential risks & ethical boundaries, associated with AI systems

• Staying Current:

Keep up with the latest advancements in AI and machine learning to ensure they are using best practices and implementing innovative solutions

What Will Our Ideal Candidate Have

• Educational and Professional Background and experience working in matrix organization
• Bachelor's/Master's degree in a technology-related field or equivalent experience
• 15+ years of hands-on experience in technology architecture with 5+ years of AI architectural and technical expertise.
• Extensive enterprise architecture experience, focusing on AI/ML solutions
• Deep understanding of AI technologies and implementation methodologies & an SME in the industry

Leadership and Mentorship:

• Proven track record of influencing senior leadership & partnering with CXO teams
• Experience providing mentorship to senior technical leaders
• Organizational and transformational leadership experience in an agile operating model
• Inspirational leader who is passionate about technology transformations
• Strong grasp of value creation and business capability models
• Innovative with a continuous improvement mindset
• Demonstrated ability to drive decisions

Strategic and Technical Expertise and Experience:

• Hands on experience with Large Language Models, agentic frameworks, ML Ops, and traditional AI and ML.
• Proven history of delivering large programs in the AI space, including integration of operational systems, APIs, and batch/streaming pipelines.
• Deep understanding of AI system security, including data privacy, model integrity, and observability.
• Proficient in cloud technologies and enterprise-grade AI/ML platforms (e.g., AWS Sagemaker, Bedrock, Agentic, Anthropic, OpenAI, Azure ML, Databricks).
• Expertise in LLMs, including fine-tuning, RAG, prompt engineering, multi-agent collaboration, orchestration frameworks, and alignment techniques. Demonstrated experience leading the development of strategic technology direction and architecture vision for a large organization.
• Developed technology target states and roadmaps aligned with short- and long-term business goals.
• Expert-level software engineering experience.
• Partnerships with hyperscalars and technology vendors for right build vs. buy evaluations.

Impact & Success Metrics

• Create a thriving AI culture within and across Epsilon through the AI Center of excellence
• Design, build, adoption, scale of AI capabilities to achieve target revenue impact
• Build a best-in-class marketplace & scale reusable solution components usage through better marketplace adoption across business units
• Growth in recurring revenue from AI-enhanced scaled solutions
• Expansion of organizational AI/ML capabilities and talent
• This role requires a unique blend of strategic vision, technical depth, and business insight to lead our organization in delivering next-generation marketing solutions powered by artificial intelligence.

Additional Information

Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we've provided marketers from the world's leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels.

Epsilon's comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world.

Epsilon has a core set of 5 values that define our culture and guide us to create value for our clients, our people and consumers. We are seeking candidates that align with our company values, demonstrate them and make them meaningful in their day-to-day work:

• Act with integrity.

  We are transparent and have the courage to do the right thing.

• Work together to win together.

  We believe collaboration is the catalyst that unlocks our full potential.

• Innovate with purpose.

  We shape the market with big ideas that drive big outcomes.

• Respect all voices.

  We embrace differences and foster a culture of connection and belonging.

• Empower with accountability.

  We trust each other to own and deliver on common goals

Because You Matter

YOUniverse. A work-world with you at the heart of it!

At Epsilon, we believe people make the place. And everything we do is designed with you in mind. That's why our work-world, aptly named YOUniverse is focused on creating a nurturing environment that elevates your growth, wellbeing and work-life harmony. So, come be part of a people-centric workspace where care for you is at the core of all we do.

Take a trip to YOUniverse and explore our unique benefits, here

Epsilon is an Equal Opportunity Employer.

Epsilon is committed to promoting diversity, inclusion, and equal employment opportunities by using reasonable efforts to attract, recruit, engage and retain qualified individuals of all ethnicities and backgrounds, including, but not limited to, women, people of color, LGBTQ individuals, people with disabilities and any other underrepresented groups, traits or characteristics.