Principal Analyst, Reporting and Analytics

As a Business Analyst in Mortgage Servicing, your primary responsibility will be to collaborate with business leaders to provide strategic analysis services. You will work closely with them to understand the strategy, processes, roadmap, and operational context of the business. Your tasks will include reviewing business processes to identify risks and engaging with stakeholders across multiple lines of business for large projects. Key Responsibilities: - Evaluate current business methods, processes, analysis, and reporting to identify opportunities for cost and risk reduction through technological resources - Lead projects with business leaders to design and implement process improvements and reporting solutions - Identify and initiate projects to improve efficiency, cost savings, and management of business activities - Create and maintain workflows, approval processes, and validation rules based on stakeholder requirements - Act as a subject matter expert on core reports, business processes, and key performance indicators - Manage report requests, automation, and scripts assignment to Developers/Systems Analysts - Support testing of system upgrades and implementation of new systems - Review new client, investor, and vendor contracts to ensure timely delivery of reports - Drive and challenge business units on plan execution assumptions - Provide leadership and mentorship to team members and peers - Develop strategies to minimize end user resistance to change with automation - Engage with senior management and articulate ideas effectively - Assist in the development of training initiatives and provide support for mortgage servicing software Qualifications Required: - Bachelor's degree in Business Administration, Engineering, Mathematics, Accounting, Finance, or Information Technology - 5+ years of experience in Business Intelligence Tools, Data Warehousing, SQL, or MIS reporting - Strong verbal and written communication skills - Problem-solving and root cause identification skills - Ability to manage multiple priorities effectively - Ability to adapt to changing conditions and unexpected obstacles - Proficiency in Microsoft Applications If you are looking for an opportunity where you can utilize your analytical skills and collaborate with business leaders to drive process improvements and efficiency in mortgage servicing, this role might be the perfect fit for you.,