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Cognizant
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Pricing Specialist

Pricing Specialist

Cognizant

3 - 7 years

0 Lacs

karnataka

Posted:6 days ago| Platform: Shine logo

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Skills Required

pricing process expertise issue resolution escalation training knowledge management process improvement optimization quality assurance compliance reporting analysis

Work Mode

On-site

Job Type

Full Time

Job Description

The Subject Matter Expert (SME) for Pricing Operations plays a crucial role in ensuring accuracy, efficiency, and compliance of all pricing-related activities within our BPO services. You will be the go-to expert for complex pricing inquiries, process adherence, and continuous improvement initiatives. Your responsibilities include maintaining a deep understanding of client-specific pricing models, market dynamics, and operational best practices to support our clients" business objectives. As the SME for Pricing Operations, your key responsibilities will involve expertise in pricing processes, policies, and systems. You will interpret complex pricing agreements, terms, and conditions to ensure accurate setup and execution. Additionally, you will investigate and resolve pricing discrepancies, billing errors, and system issues efficiently and accurately, collaborating with internal teams and client stakeholders to address escalated pricing challenges. You will also be responsible for developing and delivering comprehensive training materials for new hires and existing team members on pricing processes, tools, and client-specific nuances. Acting as a mentor to junior team members, you will provide coaching and performance feedback. Furthermore, you will create and maintain knowledge base articles, standard operating procedures (SOPs), and best practices related to pricing operations. Identifying opportunities for process automation, standardization, and efficiency improvements within pricing operations will be a part of your role. You will participate in continuous improvement initiatives to enhance operational performance and reduce errors, recommending system enhancements or tool improvements to streamline pricing workflows. Performing regular audits and quality checks of pricing setups and transactions to ensure accuracy and adherence to client contracts and internal policies will be crucial. You will also assist in defining and implementing quality control measures for pricing output. Your qualifications should include a Bachelor's degree in finance, Accounting, Business Administration, Economics, or a related field. Ideally, you should have 3-5 years of experience in pricing operations, finance operations, order-to-cash, or a similar role within a BPO environment. Demonstrable experience working with complex pricing models and contract interpretation is required, along with a proven track record of resolving complex operational issues. Experience with ERP systems and pricing software is highly desirable. Strong analytical and problem-solving skills, exceptional verbal and written communication skills in English, and the ability to collaborate effectively with diverse teams and stakeholders are necessary for this role. You should also be able to work independently, prioritize tasks, and manage multiple projects in a fast-paced environment.,

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Pricing Specialist