About Presolv360 Presolv360 is a pioneering LegalTech company dedicated to transforming the dispute resolution landscape by integrating technology into the justice delivery system. Through a unique blend of legal expertise and tech innovation, we provide online dispute resolution (ODR) services while leading awareness initiatives for government officials, judicial officers, students, and other stakeholders across India and beyond. About the Project – Mastering Online Dispute Resolution Mastering Online Dispute Resolution: Navigating Disputes in the Digital Age is a first-of-its-kind online course developed by Presolv360 in collaboration with leading industry experts. The course features seven interactive modules, real-life case studies, immersive VR experiences of an ADR centre, and skill-building sessions in AI-led negotiation, e-mediation, and e-arbitration. It is certified by Justice B. N. Srikrishna, Former Judge of the Supreme Court of India and Mr. Rahim Shamji, Founder of ADR ODR International, London, UK. Role Overview As a Digital Marketing Trainee, you will be at the forefront of our digital outreach and performance marketing initiatives. Your role will involve crafting compelling campaigns, analyzing key metrics, and optimizing performance across platforms to ensure measurable impact. You will help create visually engaging content, manage digital ad spends, track ROI, and support data-driven decision-making for online growth. Working closely with a dynamic team, you will play a pivotal role in amplifying the reach and impact of Online Dispute Resolution (ODR) through strategic digital efforts. Responsibilities · Assist in designing and drafting social media content using Canva, PowerPoint, and other tools · Achieve targets of course subscription through performance marketing efforts Manage posting schedules and prepare creatives for LinkedIn and Instagram page · Run organic campaigns to enhance engagement and followership · Research and benchmark digital presence and content strategies of peer organizations · Contribute ideas for digital trends, reels, and educational promotions · Understand basic SEO practices and evaluate ad-performance metrics · Assist in website management via WordPress · Support cross-functional marketing initiatives and team meetings as required Skills and Competencies Required: · Self-starter with a proactive mindset · Excellent communication and presentation skills · Strong aesthetic sense for design and storytelling · Ability to research, analyze, and strategize digital content · Basic knowledge of SEO, social media metrics, and campaign performance · Know-how of Canva, Adobe and tools for graphics, photos and video editing Good to Have: · Interest or background in Law, Online Dispute Resolution, or Legal Technology · Prior experience managing Instagram, LinkedIn, or WordPress content · Familiarity with legal or ed-tech marketing Perks · Certificate of Internship · Exposure to the fast-growing LegalTech and Online Dispute Resolution industry · Mentorship from domain leaders and industry experts · Access to exclusive training modules and knowledge sessions
As a Digital Marketing Trainee, you will be at the forefront of our digital outreach and performance marketing initiatives. Your role will involve crafting compelling campaigns, analyzing key metrics, and optimizing performance across platforms to ensure measurable impact. You will help create visually engaging content, manage digital ad spends, track ROI, and support data-driven decision-making for online growth. Working closely with a dynamic team, you will play a pivotal role in amplifying the reach and impact of Online Dispute Resolution (ODR) through strategic digital efforts. Selected Intern's Day-to-day Responsibilities Include Assist in designing and drafting social media content using Canva, PowerPoint, and other tools Achieve targets of course subscription through performance marketing efforts Manage posting schedules and prepare creatives for LinkedIn and Instagram page Run organic campaigns to enhance engagement and followership Research and benchmark digital presence and content strategies of peer organizations Contribute ideas for digital trends, reels, and educational promotions Understand basic SEO practices and evaluate ad-performance metrics Assist in website management via WordPress Support cross-functional marketing initiatives and team meetings as required Requirements Self-starter with a proactive mindset Excellent communication and presentation skills Strong aesthetic sense for design and storytelling Ability to research, analyze, and strategize digital content Basic knowledge of SEO, social media metrics, and campaign performance Know-how of Canva, Adobe and tools for graphics, photos and video editing About Company: Founded in 2017, Presolv360 aims to ensure digital access to justice for all by making dispute resolution data-driven and inclusive. Presolv360 is an independent online dispute resolution (ODR) platform that facilitates quick and effective out-of-court resolution of disputes, while drastically reducing the costs and resources involved in resolving them. We harness the power of technology to enable the participation of disputing parties from remote locations and diverse socio-economic backgrounds, thereby creating a level playing field. Presolv360 has been included in the list of institutions offering alternative dispute resolution (ADR) services including through ODR, in a notification addressed to ADR institutions by the department of legal affairs under the law ministry. It has also been empaneled as a mediation institute for court-annexed and pre-institution mediation by the main mediation committee, Bombay high court, and the district legal services authority, Mumbai.
Key responsibilities: Enterprise Acquisition: Own the end-to-end sales process for acquiring new enterprise clients—from prospecting to closing high-value deals. Market Development: Identify whitespace opportunities and develop tailored go-to-market strategies for different industry verticals. Pipeline Generation: Build and manage a robust pipeline of qualified leads through outbound prospecting, partnerships, and networking. Stakeholder Engagement: Build relationships with C-level executives, decision-makers, and influencers to drive deal progression. Solution Selling: Understand client needs and pain points to effectively position our offerings as high-impact solutions. Collaboration: Work closely with marketing, product, and customer success teams to align strategies and deliver seamless client experiences. Reporting: Provide regular updates on pipeline health, forecast accuracy, and market insights to leadership. Qualifications: Bachelor's degree Minimum of 4 years of experience in Sales experience (Hunting role). Strong prospecting mindset and the ability to generate meaningful leads from networking events Excellent communication, negotiation, and stakeholder management skills. Ability to manage and resolve complex client escalations with a solution-oriented approach. Proficiency in CRM tools, Microsoft Office Suite, and other relevant business software. Personal Attributes: Strong client-centric mindset, with a commitment to fostering long-term strategic partnerships. Agile and proactive, capable of navigating dynamic market conditions and evolving business needs. Strategic thinker with a problem-solving approach to business challenges. Highly collaborative, with the ability to build and maintain effective cross-functional relationships. Strong organizational and decision-making skills, with the ability to prioritize and execute multiple initiatives effectively.
Who we are: Presolv360 is a technology platform specializing in online dispute resolution (‘ODR’). We facilitate quick and effective out-of-court resolution of disputes while drastically reducing the costs and resources involved in resolving them. You can learn more about us on www.presolv360.com. What You'll Do: Client Engagement: a. Act as primary contact for key clients, maintaining regular communication and addressing concerns. b. Build strong relationships with client stakeholders to understand their needs and enhance satisfaction. Account Strategy: a. Develop and execute strategic account plans aligned with company objectives. b. Collaborate with internal teams to deliver integrated solutions and drive growth. Revenue Growth: a. Identify cross-sell opportunities to maximize revenue. b. Negotiate contract terms to ensure profitability and competitiveness. Issue Resolution: a. Resolve client issues promptly, liaising between clients and internal teams. b. Escalate complex issues as needed to find effective solutions. Market Insight: a. Stay informed about industry trends and competitor activities b. Provide clients with insights and recommendations based on market analysis. Skills/Qualifications • Bachelor’s degree or equivalent. MBA will be a plus. • 3-6 years of relevant experience in B2B Customer Success/ KAM. • Strong written and verbal communication skills. • Detail Oriented and Analytical. • Strong in project management and ability to manage complex stakeholder communication. • Ability to navigate the customer, understand and resolve pain-points and increase customer satisfaction. Presolv360's Commitment to Diversity Presolv360 is proud to be an equal opportunity employer. We celebrate different experiences and we're committed to diversity, equity, and inclusion at all levels of the company. Our Values Our team embodies our eight core principles and if these principles speak to you – we’d love to talk with you. o Mission Driven: We will passionately apply ourselves to serving our stakeholders, knowing if we create value for them, value will flow to our company. o Extreme Ownership: We think and act like owners. Our focus is on building long-term value, not scoring short-term marks. o Boldness : We want to revolutionize. Make a difference. We would rather fail at something meaningful than succeed at something trivial. o Creating our own luck : The best way to make progress is to act. o Economical : Efficiency is important, and we consider both the costs and benefits of our actions. o Team-oriented : In working together, we maintain a low ego, make everyone feel welcome, assume good intent, trust one another, and seek out different perspectives. We empower our teammatesto be at their best. We believe in the principle – ‘support each other to grow together’. o Challenged, but not overwhelmed : We are curious people and learning is our second name. Growth happens outside our comfort zone. We achieve our potential through consistent, manageable growth. o Integrity : We do the right thing. When we make mistakes, we own and correct them. Everyone can count on us to act according to our values, beliefs, and principles we state we hold. This trust must never be broken. Remember, we are not in the business of disputes. We are in the business of trust.
Company Description Presolv360 is an online dispute resolution (ODR) platform that leverages technology to allow disputing parties from remote locations and diverse socio-economic backgrounds to participate, creating a level-playing field. The platform facilitates quick and cost-effective out-of-court resolution of disputes. Presolv360 is empaneled as a Mediation Institution by multiple Courts in India and has an advisory council consisting of esteemed former judges, including Justice U U Lalit, Justice B N Srikrishna, and Justice K Kannan. Role Description Enterprise Acquisition: Own the end-to-end sales process for acquiring new enterprise clients—from prospecting to closing high-value deals. Market Development: Identify whitespace opportunities and develop tailored go-to-market strategies for different industry verticals. Pipeline Generation: Build and manage a robust pipeline of qualified leads through outbound prospecting, partnerships, and networking. Stakeholder Engagement: Build relationships with C-level executives, decision-makers, and influencers to drive deal progression. Solution Selling: Understand client needs and pain points to effectively position our offerings as high-impact solutions. Collaboration: Work closely with marketing, product, and customer success teams to align strategies and deliver seamless client experiences. Reporting: Provide regular updates on pipeline health, forecast accuracy, and market insights to leadership. Qualifications • Bachelor's degree mandatory • Minimum of 4 years of experience in Sales experience (Hunting role). • Strong prospecting mindset and the ability to generate meaningful leads from networking events • Excellent communication, negotiation, and stakeholder management skills. • Ability to manage and resolve complex client escalations with a solution-oriented approach. • Proficiency in CRM tools, Microsoft Office Suite, and other relevant business software. • Ability to work effectively in a fast-paced, on-site environment in Mumbai