Pre-Sales & Partner Trainer Executive

Job Title:

- Insta HMS

Location:

Department:

Pre-Sales & Partner Trainer

Key Responsibilities:

1. Pre-Sales Responsibilities:

Product Demonstrations & Presentations

• Deliver compelling and customized product demonstrations to prospective clients, highlighting the value and benefits of Insta HMS.
• Explain the technical features and business value of Insta HMS in a clear and effective manner.
• Address client queries and objections during demos, ensuring alignment with their business goals.

Client Requirement Analysis & Solutioning

• Engage with clients to understand their business challenges, workflow requirements, and operational goals.
• Map customer requirements to Insta HMS features and propose tailored solutions.
• Work closely with the product and implementation teams to customize product offerings based on client needs.

Proposal Development

• Create detailed proposals and solution documents, including technical specifications, pricing models, and implementation timelines.
• Collaborate with the sales and product teams to ensure proposals align with customer expectations and product capabilities.
• Assist in the preparation of RFP (Request for Proposal) and RFQ (Request for Quotation) responses.

Sales Strategy Support

• Support the sales team in building a strong sales pipeline by identifying key client opportunities.
• Provide strategic insights and competitive analysis to strengthen the sales approach.
• Conduct market research to understand customer trends, competitor activities, and industry demands.

2. Partner Training Responsibilities:

Partner Onboarding & Training

• Develop and implement a structured partner training program to onboard and enable partners to effectively promote and sell Insta HMS.
• Conduct hands-on training sessions for partners on product features, benefits, and sales strategies.
• Ensure partners are equipped to handle client objections and provide product demonstrations confidently.

Training Materials & Documentation

• Create comprehensive training materials, including product guides, FAQs, and demo scripts.
• Develop and maintain a knowledge base to support partners with product-related information and updates.
• Keep training materials updated based on product upgrades and market feedback.

Performance Monitoring & Feedback

• Monitor partner performance and identify gaps in product knowledge or sales execution.
• Provide ongoing support and training to improve partner performance and alignment with sales targets.
• Collect feedback from partners to improve training programs and product positioning.

Partner Relationship Management

• Build and maintain strong relationships with partners to ensure long-term engagement and business alignment.
• Act as the primary point of contact for partners on product-related queries and sales support.
• Facilitate regular partner meetings and feedback sessions to align on strategy and goals.

3. Stakeholder Coordination

• Act as the primary liaison between the sales, product, implementation, and partner management teams.
• Ensure smooth communication and handover from pre-sales to post-sales/implementation teams.
• Align partner strategies with overall sales and product objectives.

4. Product Knowledge & Market Intelligence

• Maintain a deep understanding of Insta HMS's product architecture, features, and competitive advantages.
• Stay updated on industry trends, healthcare regulations, and competitor offerings.
• Provide feedback to the product team for continuous product improvement based on client and partner insights.

Required Skills & Experience:

• 3-6 years of experience in

  pre-sales, solution consulting, or partner management

  in healthcare IT or enterprise software.
• Strong understanding of

  hospital workflows

  and healthcare IT systems (EMR, HMS, HIS).
• Excellent presentation, communication, and interpersonal skills.
• Proven experience in preparing technical proposals and responding to RFPs.
• Ability to translate technical capabilities into business value for clients.
• Strong problem-solving skills with the ability to handle complex client requirements.
• Experience in training and enabling partners or sales teams.
• Familiarity with SaaS-based solutions and cloud technologies.
• Ability to manage multiple projects and clients simultaneously.

Preferred Qualifications:

• Bachelor's degree in

  Business, Healthcare Management, IT, or related fields

  .
• Experience with healthcare software solutions (EMR, HIS, HMS) is highly preferred.
• Experience in partner management, sales enablement, or business development.
• Strong knowledge of enterprise sales cycles and SaaS business models.
• Multilingual capabilities (preferred): English, Hindi, Malayalam, Tamil, Telugu, Arabic.