Responsibilities: Meeting retail consumers, customer’s likes electrician , engineers, contractors, architects in field and walk-in’s customer at store. Explaining product Features, Advantages & Benefit with demonstration wherever necessary to sell the products. Creating demand for the product at the consumer level and directing the consumers, influencers like electrician, contractor & architects to the AP Home store. Completing the sales process by ensuring billing to the end consumers. Attending to consumer’s complaints in use of the products and suggesting the remedial measures. Collecting information regarding opportunities for sale such as construction activity. 70% time in the field catering to customers, APH Store walk-ins, architects, contractors and 30% time in the store to attend to customers Following up Proper Consultation process Credibility Building with customer & servicing the high satisfaction and achieving NPS rating
Company Description Pratyarth is a consulting company providing cost-effective and goal-oriented recruitment solutions to its business partners and clients. Fully digital and remote, Pratyarth serves sectors such as pharma, manufacturing, aviation, IT, and non-IT service providers. We ensure requirements are met efficiently and on time with the help of our well-equipped professionals who handle all HR operations smoothly. Requirement Knowledge of Administrative Processes and Communication skills Experience in Data maintenance and MIS maintenance Strong Customer Service skills Excellent organizational and multitasking abilities Proficiency in MS Office and relevant software tools Ability to work independently and as part of a team Bachelor's degree in Business Administration, Finance, or a related field is preferred
In this role, you will be responsible for: - Meeting retail consumers, customers like electricians, engineers, contractors, and architects in the field and walk-in customers at the store. - Explaining product features, advantages, and benefits with demonstrations where necessary to promote product sales. - Creating demand for the product at the consumer level and guiding consumers and influencers such as electricians, contractors, and architects to the AP Home store. - Ensuring completion of the sales process by handling billing for end consumers. - Addressing consumer complaints related to product use and recommending appropriate solutions. - Gathering information on sales opportunities, including construction activities. - Spending 70% of your time in the field catering to customers, APH Store walk-ins, architects, and contractors, and 30% of your time in the store attending to customers. - Following a proper consultation process and focusing on credibility building with customers to ensure high satisfaction levels and achieve NPS ratings. No additional details about the company were provided in the job description.,