Job
Description
The Senior Analyst position requires a Bachelor's degree or four or more years of work experience along with at least three years of relevant work experience. The ideal candidate should have knowledge of SQL as well as tools like Qlik/Tableau. They should possess the ability to create graphs and presentations at the executive level and make recommendations based on analytical data that have a positive impact. Proven experience in facilitation and written communication with leadership is essential. Advanced skills in Google's G-Suite (e.g., Docs, Sheets) and Microsoft Office Suite (Word, Excel) are also required. Experience in Mobile or Fios is a plus. As a Senior Analyst, you will be responsible for analyzing At Your Service data and running specialized reports. This includes analyzing data related to active projects and calculating the return on investment (ROI) for large-scale initiatives. Additionally, you will use Google Slides to create graphs and presentations for the executive level. Key Responsibilities: - Extensive analysis of data using Excel and Sheets - Formatting raw data with formulas, indexing, and pivot tables - Creating graphs and presentations for executive-level delivery - Identifying trends and quantifying ROI on current initiatives - Effective communication with direct/cross-functional peers and leadership through presentation skills - Developing creative solutions based on ticket analysis to enhance productivity and accountability - Providing objective analysis and actionable feedback to drive strategic planning and improved performance Preferred Qualifications: - Two or more years of supervisory experience - Experience working with cross-functional teams across all levels of the organization - Knowledge of systems and tools like Reporting dashboards, Qlik, At Your Service, ACSS, Optix, Enhance, and Loyalty Tools GlobalLogic offers exciting projects in industries like High-Tech, communication, media, healthcare, retail, and telecom. You will have the opportunity to collaborate with a diverse team of talented individuals in a collaborative environment. Work-life balance is prioritized with flexible work schedules, work-from-home opportunities, and paid time off. The company also provides professional development opportunities and excellent benefits such as competitive salaries, medical insurance, life insurance, NPS, health awareness programs, and various bonuses. Employees can enjoy fun perks like sports events, cultural activities, subsidized food, corporate parties, and discounts at popular stores and restaurants. GlobalLogic is a leader in digital engineering, helping brands design and build innovative products and digital experiences globally. Operating under Hitachi, Ltd., the company focuses on driving innovation through data and technology for a sustainable society.,