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Job Description

Location: Mumbai, Maharashtra Job Summary : We are seeking a detail-oriented Post-Sales Coordinator – Solar for our Mumbai office to manage the end-to-end post-sale process for C&I solar projects. This role involves coordinating across teams and clients to ensure smooth execution, timely billing, accurate documentation, and effective payment follow-ups. Ideal candidates will have strong coordination skills and experience in post-sales operations. About the Company: Artha Energy Resources is a developer and owner of Solar Energy Projects. The organisation provides IPP solutions, EPC and O&M solutions to C&I customers across 17 states in India. Key Responsibilities: Oversee the full post-sale lifecycle of C&I solar projects, from contract execution to final system commissioning Monitor project timelines and key milestones, ensuring updates are accurately reflected in our internal software. Support BD Team after the sale for providing seamless project execution and responsive experience. Bank Guarantee (BG) creation & coordination knowledge Prepare and issue client invoices with the help of Accounts team in accordance with project progress and contractual terms. Track client payments, ensuring timely receipt as per agreed terms, and proactively follow up on outstanding balances. Collaborate with the different departments to resolve any discrepancies related to billing or payments. Strongly follow-up & coordination on payments with the internal team on daily basis. Ensure completion, submission, and proper documentation of all required paperwork, including permits, utility applications, contracts, and compliance forms. Keep customer records, project files, and compliance logs updated and accessible. Identify and escalate any issues or delays to the relevant departments to mitigate risk and maintain project momentum. Proactively address and resolve conflicts or challenges that may arise during the project lifecycle, ensuring alignment with client expectations and company standards. Qualifications: Bachelor’s degree preferred or equivalent work experience. 2–5 years experience in project coordination, customer service experience in solar or renewable energy is a plus. Strong organizational and multitasking skills. Excellent written and verbal communication. Proficiency in project management tools and CRM software. Ability to work independently and collaboratively in a fast-paced environment. . Skills: crm software billing project coordination communication customer service solar sales cordinator project management tools post-sales abg project pbgdocumentation