6 - 9 years
10 - 14 Lacs
Posted:1 hour ago|
Platform:
Work from Office
Full Time
Experience: 5-7 years of experience in supporting Jira, including workflow configuration, schema configuration, and JQL Skills: Understanding of Jira APIs, webhooks, and web technologies (HTML, CSS, JavaScript, PHP, Java) Certifications: SAFe certifications or strong knowledge preferred Desired Skills: Technical Proficiency: Knowledge of Confluence APIs, DNS, databases, networking, and Active Directory Integration: Develop and maintain integrations between Jira and other systems Problem-Solving: Ability to create logic flow charts and process diagrams based on client needs Key Responsibilities: Configuration and Administration: Provide configuration and administrative support for the Atlassian tool suite, including Jira, Confluence, and key third-party add-ons Workflow Management: Design and manage workflows, fields, screens, reports, and dashboards within Jira User Support: Provide application support for Jira and Confluence to IT and the rest of the business Customization: Customize Jira projects with various schemas to match business needs Training: Train and mentor team members on the effective use of Jira Documentation: Generate documentation on workflows and processes implemented in Jira to support runbooks Troubleshooting: Address user concerns and queries, troubleshoot technical issues Performance Monitoring: Monitor system performance and implement improvements where necessary
IDESLABS PRIVATE LIMITED
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