Platform Reliability Engineer

Job Description

Overview: Accountabilities: As a Platform Reliability Engineer, you will be responsible for the evaluation, selection, and deployment of monitoring & observability technologies. You will manage and maintain monitoring infrastructure, ensuring it aligns with industry best practices. You will collaborate with DevOps, CriticalOps and IT leadership teams to understand system requirements and design effective monitoring strategies. You will also develop and implement monitoring solutions for infrastructure, applications, and services. Essential Skills/Experience: Degree level education in computer science, information technology, or a related field Proven experience as a monitoring and observability engineer or a similar role Proficient in developing monitoring capabilities and configuring integration with tools such as Prometheus, Grafana, Splunk, SumoLogic, DataDog, DynaTrace, etc. Strong scripting skills (e.g., Python) for automation in data environments Familiarity with logging, tracing, and APM (Application Performance Monitoring) solutions. Ability to interpret and communicate technical information into business language Working knowledge of Agile Software Development techniques and Methodologies Familiarity with CI/CD pipelines and continuous deployment practices as part of an Agile team Proficient in all aspects of Agile and SaFE (can lead, teach, and run) Excellent problem-solving skills Customer engagement experience Knowledge of data processing frameworks (e.g. Apache Spark) and data storage solutions (e.g. data lakes, warehouses) Experience with data orchestration tools (e.g. Apache Airflow) Understanding of data lineage and metadata management. Good commercial awareness and understanding of the external market Demonstrate initiative, strong customer orientation, and cross-cultural working Excellent communication and interpersonal skills.