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Platform Engineer, Trust & Safety

Platform Engineer, Trust & Safety

Docusign

5 - 10 years

10 - 15 Lacs

bengaluru

Posted:1 week ago| Platform:

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Skills Required

product management core java automation costing agile workflow jira sdlc sql python

Work Mode

Work from Office

Job Type

Full Time

Job Description

What youll do

Its an exciting time to join us as we build a new Trust Safety platform. As a Software Engineer for the Trust Safety Platforms team, youll be responsible for building and maintaining our anti-fraud intelligence platform, the central nervous systemthat empowers our operations analysts. This platform is key to our shift from a reactive to a proactive security posture, enabling our team to quickly monitor external threats, disrupt bad actor operations, and empower users with self-service tools. You will be instrumental in integrating diverse data sources and developing unique automation and integrations that accelerate the work of our Trust Safety Operations Team. Your contributions will directly enhance the efficiency and effectiveness of our efforts to protect our users, brand, and platform.

This is an individual contributor role reporting to the Director, Trust Safety.

Responsibility

Design, develop, and maintain a full-stack Anti-Fraud Intelligence, action, platform, ensuring scalability, security, and high availability
Design, build, and integrate secure, performant APIs with both internal systems and diverse external data/threat feeds
Develop robust data pipelines for ingesting and processing data, and implement automated processes (e.g., takedowns) to enhance platform functionality
Drive feature delivery end-to-end, from ideation and requirements gathering with Trust Safety operations through to deployment, monitoring, and maintenance
Write high-quality, testable, and maintainable code for microservices, and actively participate in the design and architecture of new services
Own the health and reliability of deployed services, participate in the teams on-call rotation, and fix issues adhering to SLAs
Work closely with Product Management and engineering teams to understand design requirements, provide development estimates, and identify opportunities for automation and integration
Research new features and technologies to continuously improve reliability and platform performance
Develop API s to integrate data sources to and from Jira JSM or equivalent case management platform

Job Designation

Hybrid:

Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a positions job designation depending on business needs and as permitted by local law.

What you bring

Basic

5+ years of professional software development experience, including a BS/BA degree in Computer Science (or equivalent practical experience)
Proven experience with a modern programming language (e.g., C#/.NET Core, Java, Python) and SQL Databases
Experience building and maintaining APIs and developing single-page applications (SPAs)
Experience with large-scale distributed systems, the full Software Development Lifecycle (SDLC), and Agile methodologies
Proficiency with version control systems (e.g., Git) and writing maintainable, high-quality code

Preferred

Experience shipping highly available, scalable services on a Cloud Platform (e.g., Azure, AWS, GCP) and managing CI/CD pipelines
Deep experience with microservice architecture and complex system design
Experience with NoSQL Databases (e.g., Cassandra, Cosmos DB) in addition to relational systems
Familiarity with Docker and Kubernetes
Experience developing security or fraud detection platforms; knowledge of threat intelligence and data correlation
Strong problem-solving, analytical, and technical leadership skills (e.g., driving improvements and owning standards)
Ability and desire to move across technology stacks and a passion for learning new software technologies
Experience with Test-Driven Development (TDD) and working effectively in a dynamic, fast-moving environment
Expertise integrating platforms using the JIRA/JSM APIs for workflow automation and data exchange

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Docusign

Software Development

San Francisco CA

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Platform Engineer, Trust & Safety