Platform Engineer III - Data Platform Support

Role Overview: As a Data Platform Support Engineer at McDonald's Corporation in Hyderabad, you will be responsible for designing, implementing, and maintaining scalable and secure platform services to facilitate efficient data transfers, API integrations, and platform operations across the enterprise. Your role will be crucial in ensuring the performance, reliability, and security of data pipelines and platform services that drive decision-making and advanced data products in high-volume, fast-paced global environments. Key Responsibilities: - Design, implement, and maintain secure and efficient platform solutions to support APIs, data transfers, and analytics workflows. - Monitor platform health, optimize for performance and uptime, and implement diagnostic and observability practices. - Provide Level 2/3 technical support for platform services to minimize disruption and accelerate issue resolution. - Support platform upgrades, releases, and maintenance activities to ensure seamless user experiences. - Ensure secure handling of data across transfer and integration processes, adhering to enterprise security and compliance standards. - Implement and manage data transfer protocols (e.g., SFTP, API-based integrations) in a secure and auditable manner. - Contribute to platform documentation, standards, and usage guidelines to drive user enablement and platform adoption. - Support training sessions and user onboarding for platform services and tools. - Partner with engineering, product, and analytics teams to support platform initiatives and enhance system integration. - Collaborate on continuous improvement initiatives to support analytics-ready data delivery across domains and markets. Qualifications Required: - 5+ years of experience in platform engineering, data infrastructure, or API/data transfer operations. - Deep expertise in data orchestration and batch processing tools (e.g., Airflow, Dataflow, Composer preferred), secure data transfer protocols, SQL, Python, cloud-native environments (preferably GCP or AWS), infrastructure-as-code, and DevOps practices. - Strong problem-solving and analytical skills with a focus on operational excellence. - Demonstrated ability to collaborate across cross-functional technical teams. - Strong communication and stakeholder engagement skills. - Bachelor's degree in Computer Science, Information Systems, or a related technical field. - GCP/AWS certification is preferred. Please note that the job posting or description should not be interpreted as an offer or guarantee of employment.,