Phone Banking Officer - Credit card

1 - 5 years

1.0 - 2.5 Lacs P.A.

Gurugram

Posted:3 weeks ago| Platform: Naukri logo

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Skills Required

UpsellingDomestic Voice ProcessCredit Card SalesInbound ProcessCustomer Service

Work Mode

Work from Office

Job Type

Full Time

Job Description

Banking - Customer Service Representative Job Summary: - We are looking for a dedicated/ professional and detailed oriented Customer care representative. This role involves providing customer service support on calls for credit card process. We are seeking a highly motivated and customer-focused BPO Customer Service Representative to join our team. This role involves providing exceptional service to customers through various communication channels (phone) addressing their Credit card-related inquiries. Who we are looking for? Only graduates can apply (No B.tech) Preferably customer service experience Good Spoken Hindi & English Computer Skills ability/experience using computer applications Typing Speed - 30 WPM Call Handling Etiquette What you would be doing? Handle customer inquiries and resolve issues efficiently. Provide accurate information to customer Process transactions and maintain customer records. Deliver excellent customer service and enhance customer satisfaction. What you will be signing up for? Promising career progression Best in industry compensation Transport facility Comprehensive training and development throughout your tenure World class work culture, you would not want to miss! Contact Person - Kunal - 7906668019 Address - Ground Floor InfoTech Centre Old Delhi Gurgaon Road Sector 21 Milestone 14/2, Old Delhi Gurgaon Rd, IDPL Twp, Sector 22A, Sector 19, Gurugram, Haryana 122016

Information Technology and Services
New Delhi

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