Pharmacy Assistant

Job Responsibilities Prescription Filling Assist the Pharmacist in dispensing drugs according to a prescription issued by the doctor. In case the prescribed medicines are not available, arrange the same from the in-house pharmacies for the honor of 100% prescription. Substitution of medicines is to be consulted with the doctor Cross check the issuing medicines with the bill concerning patient name, items name, quantity, expiry and acknowledge the bill Checking out the availability of stock in the pharmacy and based on the availability of stock-raising the indent for the stock Customer Service To counsel the patients /customers on health, the reaction of medicines To maintain good relations with customers/doctors To maintain the free home delivery register and follow-up the medicines deliveries to the customers in time Handle all the inbound calls primarily focusing on drug information, patient counseling/ education, and free home delivery orders. Also, handle patient queries and issues concerning drug therapy and drug information • Handle Cash in billing counter as and when required Cold Chain Management Storing the drugs under proper conditions of refrigeration and security To prepare bills in computer and collect the cash • Check quantity, MRP, batch number, and date of expiry ot the received items from stores before entering into computer Inventory Management Sales • To enter stocks in computer and take the printout of receipt from stores (RS) for cross-checking with items issues ist from stores based on the stock availability If necessary importing/ exporting the stock from nearby pharmacies through BT (Branch Transfers) It a stock is not available at near pharmacies, directly communicating with DC in charge and visiting the DC and collecting the necessary stock with the period based on the emergency To maintain the record for no stock items and follow-up the same Ensure that 100% physical stock is tallied according to category (Tablets, Syrups, Injections, Fluids, Ointments, Liquids, Capsules, Powders, Drops, Surgicals, and Miscellaneous) twice a week. Daily rack wise verification of fast-moving items Ensure shift hand-over and take-over is given before leaving the work area Focus on sales and strive to attain the target or the pharmacy Perform any other job assigned by the in-charge as per exigencies of work