Posted:None|
Platform:
Work from Office
Full Time
Tata 1mg is a trusted health partner for end consumers and large institutions. Our Mission is to make healthcare understandable, accessible, and affordable for all Indians. Over the past three years, we've worked to build a healthcare platform that guides customers to the right and affordable care.
Customer Support. Read & validate prescriptions (Rx) + OTC orders. Contact customers for clarification or information required to process the order - Situational requirements. Inventory Management & Order Processing management. Responsible for physically performing order picking, quality checks, packing and handover to the riders. Ensure all orders are processed within the defined cut-off TAT (Turnaround Time). Responsible for physically performing stock receiving and put away processes. Conduct daily stock audits and ensure accountability for inventory shrinkage. Follow up and ensure timely closure of pullout and purchase returns. Ensure customer satisfaction through timely order fulfillment, issue resolution, and excellent service. Compliance. Ensure strong quality checks while packing/ dispensing medicines.Ensure 100% compliance per the process guidelines.
1 + years of relevant experience (pharmacist Diploma or Bachelor (D. Pharma or B. Pharma License for that state. Should be comfortable working in shifts and on weekends.
Please share your updated profiles to 9606225591 / dhriti.am@bigbasket.com
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