Pharmacist

1 - 3 years

2 - 4 Lacs

Posted:6 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Strategic Priorities:

Service Booking & Client Coordination

Medicine & Consumables Stock Management

Regulatory Compliance

Shrinkage & Loss Prevention

Operational Coordination

Cross-Functional Support

Key stakeholders

External

  • Pets & Pet Parents
  • Groomers
  • Pet Trainers
  • Vets and Behaviourists

Internal

  • Training Team (Experience Centre)
  • Store Team
  • Services Team
  • Category/Products Teams

Role directly reports to -

Essential Qualifications

  • Diploma/Degree in Pharmacy from a recognized institution
  • 1-3 years in pharmacy operations, stock management, and compliance handling.

Functional Competencies

  • Knowledge of veterinary and human medicines.
  • Understanding of drug storage, handling, and legal compliance.
  • Strong coordination and record-keeping skills.
  • Familiarity with POS and inventory management systems

Cosmo Competencies

  • Personal Impact
  • Analytical Thinking
  • Drive for Entrepreneurship
  • Effective Communication
  • People Impact
  • Collaboration for Success
  • Developing Self & Others
  • Accountability of Self & Others
  • Business Impact
  • Managing Change & Innovation
  • Sustainable Customer Focus

Key Responsibilities:

Primary Duties (Core Role)

  • Booking & Call Management and Billing management

    Manage vet service bookings, confirmations, rescheduling, and cancellations.
  • Handle outbound and inbound reminder calls for upcoming appointments.
  • Coordinate with the vet team to ensure schedules are maintained without delays.
  • Perform cashiering duties, process transactions, and manage refunds/exchanges as per SOP.
  • Medicine Stock Management

    Maintain daily and weekly stock checks for medicines and consumables, ensuring availability as per SKU/MSKU requirements.
  • Place stock replenishment requests in coordination with Operations and WH teams.
  • Ensure FIFO is followed for all medicines to control expiry-related losses.
  • Compliance & Documentation

    Maintain registers and documentation as per legal and regulatory requirements for medicines and controlled substances.
  • Ensure proper labeling, storage, and disposal of expired/unused medicines as per regulations.
  • Keep all documentation inspection ready xfor authorities.
  • Vet Consumables Consumption Booking

    Accurately book consumption of vet consumables in the system after each procedure/service.
  • Reconcile usage vs. stock regularly to avoid discrepancies.
  • Shrinkage Control

    Maintain shrinkage of medicines and consumables below

    5% of total net sales

    .
  • Conduct periodic audits, flag discrepancies, and implement preventive measures.

Secondary / Support Duties (Only When Required)

(Performed only in the absence of EC Leads or Store Sales Staff)

  • Assist on the retail sales floor in customer engagement, product recommendation, and sales transactions.
  • Support appointment bookings for grooming services when required.
  • Help in merchandising, stock replenishment, and planogram compliance for retail products.
  • Perform cashiering duties, process transactions, and manage refunds/exchanges as per SOP.

Additional Information:

Functional Training:

  • SAP or other relevant ERP/Cash Management Platforms
  • MS Excel: Basic

Behavioral Training:

  • Communication Skills
  • Customer Centricity
  • Complaint Handling

Languages required:

Hindi/English

Age Limit:

Max 30 years

Experience in retail pharmacy, preferably in a veterinary or healthcare setup.

Any other information:

Ability to identify and detect issues by doing root cause analysis.

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