2611 Personal Loans Jobs - Page 4

Role & responsibilities Sales and Business Development Client Relationship Management Loan Processing Product Knowledge and Market Awareness

Roles and Responsibilities Identify potential customers for Gold loans and cross-sell relevant products. Develop strong relationships with existing clients to increase repeat business and referrals. Conduct field visits to meet new prospects, understand their financial needs, and provide tailored loan solutions. Collaborate with internal teams to resolve customer queries and issues related to loan disbursement. Meet sales targets by acquiring new customers and increasing revenue growth. Contact Details Nidhila S 7736311900

Role & Responsibilities Lead the channel partner vertical for personal loans PAN India, ensuring consistent business growth. Identify, onboard, and activate new channel partners (DSAs, Fintechs, Connectors, Freelancers). Strategize and implement partner engagement plans to maximize productivity and retention. Monitor and drive partner sales performance against set targets through regular reviews and coaching. Coordinate with internal departments like credit, operations, and disbursal to ensure smooth partner experience. Develop and execute regional expansion strategies and increase channel footprints across geographies. Ensure compliance with lending norms, RBI guidelines, and internal risk frameworks. Prepare and present detailed MIS reports and performance dashboards for leadership. Build a robust partner training ecosystem for product, compliance, and documentation processes. Preferred Candidate Profile Minimum 812 years of experience in channel sales, preferably in personal loans/retail lending . Proven track record in managing and scaling large DSA/channel partner networks. Strong understanding of NBFC/BFSI/Fint ech lending operations and credit processes. Ability to lead cross-functional coordination and influence internal stakeholders. Excellent communication, negotiation, and leadership skills. Proficient in using CRM, Excel, and sales performance tools. Willingness to travel extensively and manage multi-location teams.

1. The candidate is responsible for the sourcing of Loan Against Property cases, and meeting monthly targets at the location 2. These may be sourced from either indirect channels (DSAs) or direct channels i.e. directly approaching end customers 3. DSA identification, enrollment, training and management would be a primary CTQ of the candidate 4. The candidate should be able to win over and motivate the teams at the DSA in order to ensure Clix Capital becomes the 'preferred financer' for the DSA. 5. The candidate should also exhibit strong process orientation. He/ she should be able to value add to the end customer experience by ensuring quick processing turn around time of individual cases 6. The candidate should be able to work seamlessly with key stake holders -- both within the sales team and at the credit processing unit and ensure both portfolio acquisition numbers and portfolio quality targets are met. 7. Good communication skills, the willingness for hard and intelligent work, and the ability to convince and win over key stake holders and the end customers are attributes which will help the candidate be successful in the role 8. With DSAs currently being the primary acquisition source, it would be preferred that the candidate is familiar with DSAs sourcing the Loan Against Property product at the location.

Role & responsibilities • The primary task of the Quality Analyst is call monitoring and providing actionable insight To gather information to help improve agent performance in the call center QA have an evaluation form that will be used to capture the information Implement scripts, record actual results and identify defects Suggest creative and active solutions for problem Assist in identifying & reporting of defects and propose resolution Identify training needs and take action to improve performance Prepare, review and present input to quality analysis test cases Identify and bridge gaps, Asses agent performance Ensure call audit targets are met successfully covering the entire team (allocated) Identify the bottom quartile, work with them and show improvement Calibrate with local Operations team to discuss the observations and track the improvement Creating an inspiring team environment with an open communication culture Organize regular, Refresher / Q&A and Call listening session Monitor teams quality performance and report on metrics Discover training needs and provide coaching Capture Customer Voice and propose solution over better call handling Identify process gaps, if any and highlight to operations team Publish Quality score agent wise/team wise/center wise on a regular basis Give process overview to the new team members Monthly assessments to check the knowledge level of the team Preferred candidate profile • Minimum 2 year of Quality Analyst experience and 3 years of overall experience Knowledge of Quality audits and parameters Good PC skills, especially MS Excel Good communication skills verbal and written Organizational and time-management skills Decision-making skills Graduate for recognized university • Good PC skills, especially MS Excel • Good communication skills verbal and written • Organizational and time-management skills • Decision-making skills

Dear, Hope you doing great! Have an opening for below mentioned role with Leading Non-Banking Financial Companies (NBFC) Location: West Bengal ( If interested & ready to relocate pl apply) Designation - Senior Manager - Sales Location: West Bengal ( Kolkata ) Experience: 12-18 years in NBFC or Banking sector only About Company: The Company is one of Indias leading Non-Banking Financial Companies (NBFC), focused on empowering customers through inclusive financial solutions. We are committed to excellence, innovation, and integrity while building sustainable growth across regions. Role Summary: As a Senior Manager Sales, you will be responsible for driving business growth through acquisition and relationship management across secured and unsecured loan products. You will lead a team of Sales Managers/Officers to deliver on business targets, drive productivity, and ensure customer-centric service in the assigned geography. Key Responsibilities: Develop and implement regional sales strategies in alignment with organizational goals. Lead and manage a high-performing team across multiple locations in West Bengal. Achieve monthly and annual sales targets across product categories (Personal Loans, Business Loans, MSME, LAP, etc.). Build strong relationships with channel partners, DSA networks, and referral agents. Drive lead generation, customer acquisition, and cross-selling strategies. Ensure compliance with all regulatory and internal risk management guidelines. Monitor market trends, competitor activities, and customer needs to identify new opportunities. Provide regular training, performance reviews, and coaching to the sales team. Key Requirements: 1218 years of sales experience in the NBFC or banking sector. Proven track record of leading regional sales teams and achieving revenue goals. Deep understanding of retail lending products and credit processes. Strong people management and leadership skills. Excellent communication, interpersonal, and problem-solving abilities. Willingness to travel extensively within West Bengal. If interested, kindly revert with updated CV mentioning below details on preksha@topgearconsultants.com for more company details. Pl share your resume; Mentioning BELOW DETAILS mandatory Current Location Preferred Location Highest Qualification: Years of Exp Current Salary Expected Salary Notice Period Regards, Preksha Shanbhag Visit us at www.topgearconsultants.com

Roles and Responsibilities Identify potential customers through open market research and generate leads. Conduct cold calls to potential clients to promote personal loans, business loans, and unsecured loans. Build relationships with existing customers to increase sales volume and customer satisfaction. Meet daily targets set by the management team. Collaborate with other departments (e.g., operations) to resolve customer issues.

Role & responsibilities Taking care of collection and recovery in Cross sell portfolio. Handling individual Collection portfolio. Updating visit trails and money collection details on Mobile App. 100% visit on all cases and tracking asset utilization and availability. Managing daily and weekly targets as to facilitate the monthly targets. Ensuring adherence to processes, compliance and audit related activities. No delay in deposition. Responsible for collection efficiency on timely manner. Responsible for Effective Cost Management. Understanding & Managing Healthy Portfolio Preferred candidate profile Graduate 3 - 4 yrs experience in collections personal loan Good communication and pleasing personality. High level of Self Drive/Enthusiasm. Good communication and pleasing personality High level of Self Drive/Enthusiasm Personal Loan knowledge must

Senior Software Engineer I ( C#.Net) Senior Software Engineer I ( C#.Net), Software Engineering @ Bengaluru - Progress Careers Senior Software Engineer I ( C#.Net) Senior Software Engineer I ( C#.Net) Share this open position Job Summary We are Progress (Nasdaq: PRGS) - a trusted provider of software that enables our customers to develop, deploy, and manage responsible, AI-powered applications and experiences with agility and ease. We re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Senior Software Engineer I and help us do what we do best: propel business forward. What were looking for: A full stack developer who is a team player, willing to adapt and learn new technologies and displays the necessary customer empathy. Position Overview: As Senior Engineer in the Document workflows and Work collaboration space. You will drive initiatives end to end, working along side lateral functions like Product, Customer Experience, Security and SRE. Apart from the business initiatives, you will identify architectural and technical tracks and lead conversations on best practices for enterprise applications at scale. In this role, you will : Deliver high quality code considering design patterns, security, performance and optimizations inclusive of the necessary unit and integration tests. Enable the spirit of high quality code and software development best practices within the team through mediums like code reviews and other knowledge sharing platforms. Technical lead who can independently drive initiatives by collaborating across various teams and break it down to milestones for the rest of the team. Be on the look out for process improvements that can accelerate team efficiency and facilitates high performance. Mentor and guide other members on the team wherever there is an opportunity for knowledge sharing. Understand business and product well to work in conjunction with Product teams to arrive at the best deliverable considering customer experience and engineering feasibility. Your Background: Bachelor or Master s degree in computer science engineering or related fields. At least 4+ years of experience in software development. Proficient in C#, .Net, .Net microservices Experience in any javascript based frontend technology Experience in designing/developing applications of scale Strong problem-solving skills and the ability to break down complex technical problems. Excellent communication and team collaboration skills. Preferred Qualifications: Familiarity with cloud services preferably AWS/Azure. Experience in working with REST APIs Git, Jenkins and CI/CD process awareness. Familiarity with MongoDB, Redis preferred. Knowledge of Agile development practices preferred. If this sounds like you and fits your experience and career goals, we d be happy to chat. What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with, and also to enjoy: Compensation Competitive remuneration package Employee Stock Purchase Plan Enrolment Vacation, Family, and Health 30 days of earned leave An extra day off for your birthday Various other leaves like marriage leave, casual leave, maternity leave, and paternity leave Premium Group Medical Insurance for employees and five dependents, personal accident insurance coverage, and life insurance coverage Professional development reimbursement Interest subsidy on loans - either vehicle or personal loans. Apply now! #LI-SR1 #LI-Hybrid

Preferred candidate profile Candidates must have experience in Sales of Unsecured Business Loan/ Personal Loan

Roles and Responsibilities Identify potential customers for Gold loans and cross-sell relevant products. Develop strong relationships with existing clients to increase repeat business and referrals. Conduct field visits to meet new prospects, understand their financial needs, and provide tailored loan solutions. Collaborate with internal teams to resolve customer queries and issues related to loan disbursement. Meet sales targets by acquiring new customers and increasing revenue growth. Contact Details Nidhila S 7736311900

RPMG: Legal Manager INTERNAL USAGE No. of Vacancies Reports to SVP I Is a Team leader Y/N Team Size Grade VP Business Retail Banking Department RPMG Sub - Department Legal Location About Retail Portfolio Management Group The RPMG department focuses on the lending business of the bank by offering various loan products like home loans, car loans, and personal loans among others. They also offer working capital loans and business loans for small businesses and is also responsible for receivables/collections business of the bank. About the Role The Legal Manager handles multiple portfolios for loans. The Circle Legal Manager ensures NPA resolution and recoveries through Legal tools in delinquent buckets adhering to defined processes while using the appropriate legal tools at each level of legal action. The Legal Manager also ensures compliance with the audit procedures of the bank. Key Responsibilities Ensure appropriate legal initiation basis Product-wise cut-offs for eligible legal data. Timely and appropriate legal initiation with respect to limitation Act. Documentation & storage of files for legal action cases. Timely updation of Gen-X Legal data. Timely reconciliation and data cleanup with respect to resolution, Upgradation, & Settlements. Withdrawal of Legal action and retrieval of files for future reference. Lawyer Empanelment, Payment of Court fees and Professional fees Legal Process/ MIS circulation and co-ordination. Ensure filing of Appeal or exit from Legal case as required. Liaison with various team like operations, Collections, empaneled agencies (internal or external) to ensure results. Ensure contingency plan for all legal related activities Ensure achievement of the monthly resolution targets Ensure that all empanelled agencies are fully compliant with RBI guidelines and bank s collections policy Ensure adherence to the set process and audit requirements in place. Ensure adequate training on the SOPs of the bank, processes and various policies of the bank Qualifications Law Graduate from a recognized institute Role Proficiencies Knowledge and understanding of prevailing Laws and market dynamics. Knowledge of regulatory guidelines and norms Good communication (both verbal and written) skill in both English and the local language Ability to manage complex Legal suits. Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment Ability to handle pressure and meet deadlines.

RPMG: Legal Manager INTERNAL USAGE No. of Vacancies Reports to SVP I Is a Team leader Y/N Team Size Grade VP Business Retail Banking Department RPMG Sub - Department Legal Location About Retail Portfolio Management Group The RPMG department focuses on the lending business of the bank by offering various loan products like home loans, car loans, and personal loans among others. They also offer working capital loans and business loans for small businesses and is also responsible for receivables/collections business of the bank. About the Role The Legal Manager handles multiple portfolios for loans. The Circle Legal Manager ensures NPA resolution and recoveries through Legal tools in delinquent buckets adhering to defined processes while using the appropriate legal tools at each level of legal action. The Legal Manager also ensures compliance with the audit procedures of the bank. Key Responsibilities Ensure appropriate legal initiation basis Product-wise cut-offs for eligible legal data. Timely and appropriate legal initiation with respect to limitation Act. Documentation & storage of files for legal action cases. Timely updation of Gen-X Legal data. Timely reconciliation and data cleanup with respect to resolution, Upgradation, & Settlements. Withdrawal of Legal action and retrieval of files for future reference. Lawyer Empanelment, Payment of Court fees and Professional fees Legal Process/ MIS circulation and co-ordination. Ensure filing of Appeal or exit from Legal case as required. Liaison with various team like operations, Collections, empaneled agencies (internal or external) to ensure results. Ensure contingency plan for all legal related activities Ensure achievement of the monthly resolution targets Ensure that all empanelled agencies are fully compliant with RBI guidelines and bank s collections policy Ensure adherence to the set process and audit requirements in place. Ensure adequate training on the SOPs of the bank, processes and various policies of the bank Qualifications Law Graduate from a recognized institute Role Proficiencies Knowledge and understanding of prevailing Laws and market dynamics. Knowledge of regulatory guidelines and norms Good communication (both verbal and written) skill in both English and the local language Ability to manage complex Legal suits. Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment Ability to handle pressure and meet deadlines.

RPMG: Portfolio Manager Personal Loan INTERNAL USAGE No. of Vacancies Reports to Area Collections Manager Is a Team leader N Team Size Grade AM/DM/M Business Retail Banking Department Retail Portfolio Management Group Sub - Department PDM/Flows/NPA Location PAN India About Retail Portfolio Management Group The RPMG department focuses on the lending business of the bank by offering various loan products like Home Loans, Car Loans, Personal Loans and Credit Cards among others. They also offer working capital loans and Business loans for Small Businesses and is also responsible for the receivables/collections business of the bank About the Role The Portfolio Manager for Personal Loans is responsible for managing the portfolio of personal loans, ensuring bucket and NPA resolution, and achieving collection targets. This role involves handling portfolio, achieving resolution and normalization targets, and ensuring compliance with audit procedures. Key Responsibilities Portfolio Management Manage the portfolio of personal loans. Ensure maximum release from the bucket/NPA pool by achieving the required resolution target as per the business requirement. Ensure minimum roll forwards and addition to the NPA pool by maintaining the delinquency level. Achieve calling resolution targets for PDM/X/flows/NPA buckets for personal loans. Adhere to calling norm targets for personal loans. Operational Management Oversee the collection process to ensure efficient and effective portfolio management. Monitor and analyze portfolio performance metrics and implement necessary adjustments. Ensure compliance with regulatory guidelines and internal policies. Engage defaulting members through telephone, emails, and physical visits to recover payments on defaulted accounts. Maintain daily activity logs of calls, physical visits, right party contacts, promises to pay, and promises to pay kept. Data Analysis and Reporting Collect, analyze, and interpret data to measure portfolio performance against established KPIs. Generate detailed reports on portfolio metrics and provide actionable insights. Identify trends, patterns, and opportunities for optimization. Process Improvement Continuously evaluate and enhance portfolio management processes and workflows. Identify opportunities to improve efficiency and effectiveness. Implement industry best practices and emerging technologies. Qualifications Graduation/Post-Graduation from a recognized institute. Minimum of 3 years of relevant experience in the NBFC/Banking industry. Desired Qualifications Knowledge and understanding of collections and market dynamics. Knowledge of regulatory guidelines and norms. Operational and system knowledge. Role Proficiencies Proven experience in portfolio management, preferably within the financial services industry. Strong analytical skills with proficiency in data analysis and interpretation. Excellent project management skills with the ability to prioritize and meet deadlines. Strong interpersonal and communication skills with the ability to collaborate effectively. Ability to manage complex client situations. Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment. Ability to handle pressure and meet deadlines.

RPMG: Portfolio Manager Personal Loan INTERNAL USAGE No. of Vacancies Reports to Area Collections Manager Is a Team leader N Team Size Grade AM/DM/M Business Retail Banking Department Retail Portfolio Management Group Sub - Department PDM/Flows/NPA Location PAN India About Retail Portfolio Management Group The RPMG department focuses on the lending business of the bank by offering various loan products like Home Loans, Car Loans, Personal Loans and Credit Cards among others. They also offer working capital loans and Business loans for Small Businesses and is also responsible for the receivables/collections business of the bank About the Role The Portfolio Manager for Personal Loans is responsible for managing the portfolio of personal loans, ensuring bucket and NPA resolution, and achieving collection targets. This role involves handling portfolio, achieving resolution and normalization targets, and ensuring compliance with audit procedures. Key Responsibilities Portfolio Management Manage the portfolio of personal loans. Ensure maximum release from the bucket/NPA pool by achieving the required resolution target as per the business requirement. Ensure minimum roll forwards and addition to the NPA pool by maintaining the delinquency level. Achieve calling resolution targets for PDM/X/flows/NPA buckets for personal loans. Adhere to calling norm targets for personal loans. Operational Management Oversee the collection process to ensure efficient and effective portfolio management. Monitor and analyze portfolio performance metrics and implement necessary adjustments. Ensure compliance with regulatory guidelines and internal policies. Engage defaulting members through telephone, emails, and physical visits to recover payments on defaulted accounts. Maintain daily activity logs of calls, physical visits, right party contacts, promises to pay, and promises to pay kept. Data Analysis and Reporting Collect, analyze, and interpret data to measure portfolio performance against established KPIs. Generate detailed reports on portfolio metrics and provide actionable insights. Identify trends, patterns, and opportunities for optimization. Process Improvement Continuously evaluate and enhance portfolio management processes and workflows. Identify opportunities to improve efficiency and effectiveness. Implement industry best practices and emerging technologies. Qualifications Graduation/Post-Graduation from a recognized institute. Minimum of 3 years of relevant experience in the NBFC/Banking industry. Desired Qualifications Knowledge and understanding of collections and market dynamics. Knowledge of regulatory guidelines and norms. Operational and system knowledge. Role Proficiencies Proven experience in portfolio management, preferably within the financial services industry. Strong analytical skills with proficiency in data analysis and interpretation. Excellent project management skills with the ability to prioritize and meet deadlines. Strong interpersonal and communication skills with the ability to collaborate effectively. Ability to manage complex client situations. Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment. Ability to handle pressure and meet deadlines.

RPMG: Portfolio Manager Personal Loan INTERNAL USAGE No. of Vacancies Reports to Area Collections Manager Is a Team leader N Team Size Grade AM/DM/M Business Retail Banking Department Retail Portfolio Management Group Sub - Department PDM/Flows/NPA Location PAN India About Retail Portfolio Management Group The RPMG department focuses on the lending business of the bank by offering various loan products like Home Loans, Car Loans, Personal Loans and Credit Cards among others. They also offer working capital loans and Business loans for Small Businesses and is also responsible for the receivables/collections business of the bank About the Role The Portfolio Manager for Personal Loans is responsible for managing the portfolio of personal loans, ensuring bucket and NPA resolution, and achieving collection targets. This role involves handling portfolio, achieving resolution and normalization targets, and ensuring compliance with audit procedures. Key Responsibilities Portfolio Management Manage the portfolio of personal loans. Ensure maximum release from the bucket/NPA pool by achieving the required resolution target as per the business requirement. Ensure minimum roll forwards and addition to the NPA pool by maintaining the delinquency level. Achieve calling resolution targets for PDM/X/flows/NPA buckets for personal loans. Adhere to calling norm targets for personal loans. Operational Management Oversee the collection process to ensure efficient and effective portfolio management. Monitor and analyze portfolio performance metrics and implement necessary adjustments. Ensure compliance with regulatory guidelines and internal policies. Engage defaulting members through telephone, emails, and physical visits to recover payments on defaulted accounts. Maintain daily activity logs of calls, physical visits, right party contacts, promises to pay, and promises to pay kept. Data Analysis and Reporting Collect, analyze, and interpret data to measure portfolio performance against established KPIs. Generate detailed reports on portfolio metrics and provide actionable insights. Identify trends, patterns, and opportunities for optimization. Process Improvement Continuously evaluate and enhance portfolio management processes and workflows. Identify opportunities to improve efficiency and effectiveness. Implement industry best practices and emerging technologies. Qualifications Graduation/Post-Graduation from a recognized institute. Minimum of 3 years of relevant experience in the NBFC/Banking industry. Desired Qualifications Knowledge and understanding of collections and market dynamics. Knowledge of regulatory guidelines and norms. Operational and system knowledge. Role Proficiencies Proven experience in portfolio management, preferably within the financial services industry. Strong analytical skills with proficiency in data analysis and interpretation. Excellent project management skills with the ability to prioritize and meet deadlines. Strong interpersonal and communication skills with the ability to collaborate effectively. Ability to manage complex client situations. Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment. Ability to handle pressure and meet deadlines.

About Retail Portfolio Management Group The RPMG department focuses on the lending business of the bank by offering various loan products like Home Loans, Car Loans, and Personal Loans among others. They also offer working capital loans and Business loans for Small Businesses and is also responsible for the receivables/collections business of the bank About the Role The Cluster Portfolio Manager handles multiple centers which handles Personal loan. The Cluster Portfolio manager ensures NPA resolution and manages the portfolio as per the existing process. The Cluster Portfolio manager also ensures compliance with the audit procedures of the bank Key Responsibilities Ensure maximum release from the NPA pool by achieving the required resolution target as per the business requirement Ensure minimum addition to the NPA pool by keeping the portfolio in check by maintaining the delinquency level Manage the team of Bucket Managers and ensure achievement of the monthly resolution targets Ensure adherence to the set process and audit requirements in place Ensure minimum forward flow from the buckets Create a performance oriented environment leading to high employee motivation and productivity Ensure that all staff are adequately trained on the products of the bank, processes and various policies of the bank Qualifications Graduation/ Post-Graduation from a recognized institute Min 5 yeas of relevant experience in NBFC/Banking Industry Role Proficiencies: Knowledge and understanding of collections and market dynamics. Knowledge of regulatory guidelines and norms Good communication (both verbal and written) skill in both English and the local language. Ability to manage complex client situations. Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment. Ability to handle pressure and meet deadlines

RPMG: Cluster Portfolio Manager - Auto Loans INTERNAL USAGE No. of Vacancies Reports to Circle Portfolio Manager Is a Team leader Y Team Size Grade SM Business Retail Banking Department Retail Portfolio Management Group Sub - Department Auto Loans Location PAN India About Retail Portfolio Management Group The RPMG department focuses on the lending business of the bank by offering various loan products like Home Loans, Car Loans, and Personal Loans among others. They also offer working capital loans and Business loans for Small Businesses and is also responsible for the receivables/collections business of the bank About the Role The Cluster Portfolio Manager handles multiple centers which handles Risk 60 portfolio. The Cluster Portfolio manager ensures NPA resolution and manages the portfolio as per the existing process. The Cluster Portfolio manager also ensures compliance with the audit procedures of the bank Key Responsibilities Ensure maximum release from the NPA pool by achieving the required resolution target as per the business requirement Ensure minimum addition to the NPA pool by keeping the portfolio in check by maintaining the delinquency level Manage the team of Bucket Managers and ensure achievement of the monthly resolution targets Ensure adherence to the set process and audit requirements in place Ensure minimum forward flow from the buckets Create a performance oriented environment leading to high employee motivation and productivity Ensure that all staff are adequately trained on the products of the bank, processes and various policies of the bank Qualifications Graduation/ Post-Graduation from a recognized institute Min 5 yeas of relevant experience in NBFC/Banking Industry Role Proficiencies Knowledge and understanding of collections and market dynamics. Knowledge of regulatory guidelines and norms Good communication (both verbal and written) skill in both English and the local language. Ability to manage complex client situations. Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment. Ability to handle pressure and meet deadlines

About Retail Portfolio Management Group The RPMG department focuses on the lending business of the bank by offering various loan products like Home Loans, Car Loans, and Personal Loans among others. They also offer working capital loans and Business loans for Small Businesses and is also responsible for the receivales/collections business of the bank About the Role The Zonal Manager handles multiple Collection Mangers and Vendors across Zone. The Zonal manager ensures maximum recovery and manages the portfolio as per the existing process. Liaise with product team to provide regular inputs and highlight risk. The Zonal Manager also ensures compliance with the audit procedures of the bank. Key Responsibilities Tracking Recovery from the Write off Pool- product specific for respective Regions. Customer Escalation management and Response within TAT, Structured review mechanism / Allocation Strategies / SMS Allocation / Billing TAT / Settlement conversion & Waiver% Legal Filling, Coverage, Execution & Recovery across vintages. Manage collection managers and vendors to ensure achievement of the monthly resolution targets. Ensure adherence to the set process and audit requirements in place. Liaise with product team to provide regular field inputs, highlight risk, identify frauds etc. Create a performance-oriented environment leading to high employee motivation and productivity. Ensure that all staff are adequately trained on the products of the bank, processes and various policies of the bank Qualifications Graduation/ Post-Graduation from a recognized institute Min 5 years of relevant experience in NBFC/ Banking industry Good Experience of managing Zonal level portfolio Extensive geographical knowledge and market Role Proficiencies: Knowledge and understanding of Zonal level collections and market dynamics. Excellent vendor management skills. Knowledge of regulatory guidelines and norms Good communication (both verbal and written) skill in both English and the local language Ability to manage complex client situations. Ability to manage, motivate and inspire team. Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment Ability to handle pressure and meet deadlines

RPMG: Cluster Portfolio Manager - Mortgage Loans INTERNAL USAGE No. of Vacancies Reports to Circle Portfolio Manager Is a Team leader Y Team Size Grade SM Business Retail Banking Department Retail Portfolio Management Group Sub - Department Mortgages Loans Location PAN India About Retail Portfolio Management Group The RPMG department focuses on the lending business of the bank by offering various loan products like Home Loans, Car Loans, and Personal Loans among others. They also offer working capital loans and Business loans for Small Businesses and is also responsible for the receivables/collections business of the bank About the Role The Cluster Portfolio Manager handles multiple centers which handles Risk 60 portfolio. The Cluster Portfolio manager ensures NPA resolution and manages the portfolio as per the existing process. The Cluster Portfolio manager also ensures compliance with the audit procedures of the bank Key Responsibilities Ensure maximum release from the NPA pool by achieving the required resolution target as per the business requirement Ensure minimum addition to the NPA pool by keeping the portfolio in check by maintaining the delinquency level Manage the team of Bucket Managers and ensure achievement of the monthly resolution targets Ensure adherence to the set process and audit requirements in place Ensure minimum forward flow from the buckets Create a performance oriented environment leading to high employee motivation and productivity Ensure that all staff are adequately trained on the products of the bank, processes and various policies of the bank Qualifications Graduation/ Post-Graduation from a recognized institute Min 5 yeas of relevant experience in NBFC/Banking Industry Role Proficiencies Knowledge and understanding of collections and market dynamics. Knowledge of regulatory guidelines and norms Good communication (both verbal and written) skill in both English and the local language. Ability to manage complex client situations. Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment. Ability to handle pressure and meet deadlines

RPMG: Circle Portfolio Manager - SBB Loans INTERNAL USAGE No. of Vacancies Reports to National Portfolio Manager Is a Team leader Y Team Size Grade AVP/VP Business Department Retail Portfolio Management Group Sub - Department SBB Loans Location PAN India About Retail Portfolio Management Group The RPMG department focuses on the lending business of the bank by offering various loan products like Home Loans, Car Loans, and Personal Loans among others. They also offer working capital loans and Business loans for Small Businesses and is also responsible for the receivables/collections business of the bank About the Role The Circle Portfolio Manager handles multiple geographies on delinquent portfolio for specific products. Circle Portfolio Manager ensures NPA resolution and manages the portfolio as per the existing process. Circle Portfolio Manager also ensures compliance with the audit procedures of the bank Key Responsibilities Ensure maximum release from the NPA pool by achieving the required resolution target as per the business requirement Ensure minimum addition to the NPA pool by keeping the portfolio in check by maintaining the delinquency level Prepare contingency plan for all collection related activities. Manage the team of Bucket Managers and ensure achievement of the monthly resolution targets Ensure that all collection agencies are fully compliant with RBI guidelines and bank s collection policy Ensure adherence to the set process and audit requirements in place Ensure minimum forward flow from the buckets Ensure that assigned locations and collections agencies have sufficient manpower Create a performance oriented environment leading to high employee motivation and productivity Ensure that all staff are adequately trained on the products of the bank, processes and various policies of the bank Qualifications Graduation/ Post-Graduation from a recognized institute 10 to 15 years with relevant experience. Role Proficiencies Knowledge and understanding of collections and market dynamics. Knowledge of regulatory guidelines and norms Good communication (both verbal and written) skill in both English and the local language. Ability to manage complex client situations. Extensive geographical knowledge. Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment. Ability to handle pressure and deadlines.

RPMG: Cluster Portfolio Manager - SBB loans INTERNAL USAGE No. of Vacancies Reports to Circle Portfolio Manager Is a Team leader Y Team Size Grade SM Business Retail Banking Department Retail Portfolio Management Group Sub - Department SBB Loans Location PAN India About Retail Portfolio Management Group The RPMG department focuses on the lending business of the bank by offering various loan products like Home Loans, Car Loans, and Personal Loans among others. They also offer working capital loans and Business loans for Small Businesses and is also responsible for the receivables/collections business of the bank About the Role The Cluster Portfolio Manager handles multiple centers which handles Risk 60 portfolio. The Cluster Portfolio manager ensures NPA resolution and manages the portfolio as per the existing process. The Cluster Portfolio manager also ensures compliance with the audit procedures of the bank Key Responsibilities Ensure maximum release from the NPA pool by achieving the required resolution target as per the business requirement Ensure minimum addition to the NPA pool by keeping the portfolio in check by maintaining the delinquency level Manage the team of Bucket Managers and ensure achievement of the monthly resolution targets Ensure adherence to the set process and audit requirements in place Ensure minimum forward flow from the buckets Create a performance oriented environment leading to high employee motivation and productivity Ensure that all staff are adequately trained on the products of the bank, processes and various policies of the bank Qualifications Graduation/ Post-Graduation from a recognized institute Min 5 yeas of relevant experience in NBFC/Banking Industry Role Proficiencies Knowledge and understanding of collections and market dynamics. Knowledge of regulatory guidelines and norms Good communication (both verbal and written) skill in both English and the local language. Ability to manage complex client situations. Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment. Ability to handle pressure and meet deadlines

RPMG: Cluster Portfolio Manager Bharat Banking loans INTERNAL USAGE No. of Vacancies Reports to Circle Portfolio Manager Is a Team leader Y Team Size Grade SM Business Retail Banking Department Retail Portfolio Management Group Sub - Department Bharat Banking Loans Location PAN India About Retail Portfolio Management Group The RPMG department focuses on the lending business of the bank by offering various loan products like Home Loans, Car Loans, and Personal Loans among others. They also offer working capital loans and Business loans for Small Businesses and is also responsible for the receivables/collections business of the bank About the Role The Cluster Portfolio Manager handles multiple centers which handles commercial business loans. The Cluster Portfolio manager ensures NPA resolution and manages the portfolio as per the existing process. The Cluster Portfolio manager also ensures compliance with the audit procedures of the bank Key Responsibilities Ensure maximum release from the NPA pool by achieving the required resolution target as per the business requirement Ensure minimum addition to the NPA pool by keeping the portfolio in check by maintaining the delinquency level Manage the team of Bucket Managers and ensure achievement of the monthly resolution targets Ensure adherence to the set process and audit requirements in place Ensure minimum forward flow from the buckets Create a performance oriented environment leading to high employee motivation and productivity Ensure that all staff are adequately trained on the products of the bank, processes and various policies of the bank Qualifications Graduation/ Post-Graduation from a recognized institute Min 5 yeas of relevant experience in NBFC/Banking Industry Role Proficiencies Knowledge and understanding of collections and market dynamics. Knowledge of regulatory guidelines and norms Good communication (both verbal and written) skill in both English and the local language. Ability to manage complex client situations. Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment. Ability to handle pressure and meet deadlines

About Retail Portfolio Management Group The RPMG department focuses on the lending business of the bank by offering various loan products like Home Loans, Car Loans, and Personal Loans among others. They also offer working capital loans and Business loans for Small Businesses and is also responsible for the Rural lending business of the bank About the Role The team is responsible for monitoring the portfolio for irregularities in various buckets and managing the receivables. A Circle Portfolio Manager works closely with Circle Heads, Center Heads, RMs and analysts as a part of the collections process. They monitor irregularities in various buckets like 0-30 DPD, 31 60DPD, 60-90DPD and 90+ and then make use of collections strategies relevant to the scenario Key Responsibilities Responsible for leading the collections efforts in the designated circle. Ensuring effective monitoring and frequent review of portfolio and applying various collections strategies in adherence to the policies Containment of irregularities levels in various buckets i. e. , like 0-30DPD, 31-60DPD, 60-90DPD and 90+ Containment of NPAs (NPA additions) in the portfolio Triggering legal actions in the accounts in line with policy Recoveries/upgrades in coordination with other teams Providing feedback to Coverage/Product/Risk teams whenever applicable Monitoring accounts appearing irregular due to No Credit, Non-renewal, Non-Submission of Stock Statements Gathering marketing intelligence by building a network with the collection s teams across organizations Qualifications Education: Graduate/Postgraduate/CAs Experience: 18-22 years. Prior experience in Corporate Collections preferred Role Proficiencies: . Teams are motivated and charged always. Knowledge - Possess sufficient knowledge, skills, and abilities to run the collection department with experience in handling NPA, PNPA all activities to be done with highest level of efficiency & TAT sensitivity. Skills - Team management / Relationship Management Abilities - Team building / Leadership to engage and influence changes to drive business outcomes

About Retail Portfolio Management Group The RPMG department focuses on the lending business of the bank by offering various loan products like Home Loans, Car Loans, and Personal Loans among others. They also offer working capital loans and Business loans for Small Businesses and is also responsible for the receivables/collections business of the bank About the Role The Portfolio Manager handles multiple vendors which handle the Write off portfolio for respective products. The Portfolio manager ensures maximum recovery and manages the portfolio as per the existing process. The Portfolio Manager also ensures compliance with the audit procedures of the bank. Key Responsibilities Achieve the required recovery target as per the business requirement. Customer Escalation management and Response within TAT, Structured review mechanism / Allocation Strategies / SMS Allocation / Billing TAT / Settlement conversion & Waiver% Ensure maximum ROR across vintages. Legal Filling, Coverage & Execution. Manage outsourced staff /vendors and ensure achievement of the monthly resolution targets. Ensure adherence to the set process and audit requirements in place. Create a performance-oriented environment leading to high employee motivation and productivity. Ensure that all staff are adequately trained on the products of the bank, processes, and various policies of the bank Qualifications Graduation/ Post-Graduation from a recognized institute Min 5 years of relevant experience in NBFC/ Banking industry Role Proficiencies: Knowledge and understanding of collections and market dynamics. Excellent vendor management skills. Knowledge of regulatory guidelines and norms Good communication (both verbal and written) skill in both English and the local language. Ability to manage complex client situations. Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment. Ability to handle pressure and meet deadlines