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Personal Banker

Personal Banker

Ehrs Hercolleagues

3 - 8 years

4 - 8 Lacs

pune

Posted:4 days ago| Platform:

Apply

Skills Required

customer service kyc customer handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title:

Location:

Experience Range:

Key Responsibilities:

Deliver exceptional customer service by responding to inquiries, resolving issues, and handling client requests efficiently.
Manage day-to-day banking operations while ensuring compliance with regulatory requirements.
Communicate sensitive or complex information to customers with clarity and professionalism.
Build and maintain strong relationships with customers and stakeholders to identify and address their needs.
Exercise sound judgment in decision-making based on experience and best practices.
Support risk management initiatives and compliance standards within the business area.

Critical Skills for Success:

Proven expertise in customer service, preferably in an international contact center environment.
Excellent communication and interpersonal skills with the ability to manage sensitive conversations.
Strong problem-solving abilities and decision-making skills.
Business acumen, adaptability to change, and a mindset for continuous improvement.
Ability to collaborate effectively with teams and stakeholders.

Location:

Interested candidates please share your updated resumes to :

neena.davis@elementshrs.com

komal.sharma@elementshrs.com

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