PeopleSoft Support

Job Description

Profile: Peoplesoft support Shift Timings : 9 Hrs shift between 11:30 AM to 3:30 AM (Rotation shift) Provide comprehensive technical support for PeopleSoft applications, including troubleshooting and resolving application issues, answering user inquiries, and documenting resolutions. Maintain and enhance PeopleSoft application functionality, including developing and implementing solutions to improve system efficiency and effectiveness. Support PeopleSoft Experience in the Supply Chain Module specially in Order Management and Purchase Experience in the Database SQL Server tool. Experience in the Nvision reporting tool. Experience in Service Now reporting tool for Ticketing. Perform regular system monitoring and preventative maintenance tasks to ensure optimal system uptime and stability. Collaborate with other IT team members to implement new features, upgrades, and integrations. Stay up-to-date on the latest PeopleSoft technologies and best practices. Create and maintain detailed documentation for all aspects of PeopleSoft application support. Proactively identify and address potential issues before they impact system performance or user experience. Develop and implement strategies to improve overall system efficiency and user satisfaction. Minimum of 3 years of experience providing technical support for PeopleSoft applications. Extensive experience with PeopleSoft Supply Chain module, including Order Management and Purchase Proven expertise in SQL Server database administration. Experience with Nvision reporting tool. Familiarity with Service Now ticketing system. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Passion for continuous learning and staying up-to-date with the latest technologies. Nice to have: Good Understanding of Koerber and Carrier Point Integration