People Solutions Center Operations and Benefits Specialist

As an emerging pure-play dermatology category leader, Galderma is dedicated to meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. You have the opportunity to be a part of a company that understands the impact of skin on our lives and is advancing dermatology for every skin story. **Key Responsibilities:** - **Preferred Languages:** English, Chinese, Bahasa Melayu, Indonesian - **Inquiry Handling:** - Respond to routine and complex employee inquiries related to the employee life cycle, contracts, and data - Route specialized or escalated inquiries to appropriate teams or resources - Maintain service excellence and confidentiality in all communications - **Document Preparation:** - Draft and process employment contracts, addendums, and other HR documents - Ensure documentation aligns with legal requirements and internal policies - Collaborate with HR Business Partners for approvals, e-signatures, and updates - **HR Data Management:** - Maintain and update employee records in Workday and local HR systems - Ensure data accuracy, consistency, and compliance with global and local standards - Support data audits and reporting activities - Responsible for updating procedures and work instructions - **Benefits Administration:** - Implement, execute, and maintain HR benefits programs, including health, retirement, and other ancillary offerings - Implement and execute HR programs of specialized nature to continuously improve all HR processes and procedures and enhance the use of HR data for reporting, analytics, and workforce planning. **Required Skills & Qualifications:** - **Technical Skills:** - Proficiency in Workday (HRIS) and/or HR case management systems - Strong understanding of HR data structures and document workflows - High proficiency in Microsoft Office (Word, Excel, PowerPoint) - **Communication & Service:** - Excellent written and verbal communication skills in English - Strong customer service orientation and problem-solving skills - Strong interpersonal and communication skills; approachable, service-minded, and proactive - Ability to manage sensitive information with discretion - **Organizational Skills:** - Highly organized and able to manage multiple priorities with attention to detail and accuracy - Ability to prioritize tasks and manage multiple deadlines - Experience working in a fast-paced, service-oriented environment **Preferred Qualifications:** - Bachelors degree in human resources, Business Administration, or a related field - Prior experience in a global HR operations environment as an HR Specialist or in a similar HR role - Knowledge of employment laws and HR compliance practices,