Company DescriptionPemlix Technology Solutions Pvt Ltd is a leading IT solution provider at the forefront of BPO services globally. We specialize in professional-level lead generation, development solutions, sales, bespoke solutions, back office support, and inbound traffic control. Our scalable offshore BPO solutions automate current business processes and accommodate future needs. We are committed to meeting the immediate needs and future aspirations of our clients as the global IT business expands. Role DescriptionWe are seeking an Operations Team Lead for a full-time on-site role located in South Kolkata (Work from Office only)this opportunity is only for Kolkata based profiles. The Operations Team Lead will oversee day-to-day operations, manage team performance, ensure customer satisfaction, and maintain effective communication with clients and team members. Other responsibilities include analyzing operational data, improving processes, managing people, and ensuring efficient operations management. QualificationsCustomer Satisfaction and Communication skillsAnalytical Skills and Operations Management experiencePeople Management skillsProven leadership abilitiesAbility to work in a fast-paced environmentBachelor's degree in Business Management, Operations, or related fieldExperience in the IT or BPO industry is a plus
Company Description Pemlix Technology Solutions Pvt Ltd is a leading IT solution provider specializing in BPO solutions. Our scalable offshore BPO solutions automate current business processes while accommodating future needs. We are looking for an experienced Team Lead to manage our UK process team in Kolkata. The candidate must have at least 2 years of relevant experience and strong leadership skills to drive team performance and ensure client satisfaction. This is an on-site role. Key Responsibilities: Lead and manage the UK process team, ensuring productivity and quality. Monitor team performance and meet KPIs/SLA targets. Provide guidance and resolve escalations. Conduct training and support team development. Coordinate with clients and internal teams for smooth operations. Prepare performance reports and implement process improvements. Requirements: Minimum 2 years experience in UK international processes. Prior Team Lead experience in BPO. Strong leadership and communication skills. Good analytical and problem-solving abilities. Fluent in English, both written and spoken. Must work from Kolkata office. To apply, please send your updated resume with current and expected salary. Show more Show less
💼 We're Hiring: Customer Service Representative (Outbound – UK Process) 📍 Location: Behala Taratala, Kolkata (WFO Only) 🕐 Shift Time: 1 PM – 10 PM (Fixed Timing) 📅 Work Days: Monday to Saturday (6 Days a Week) 🎓 Freshers Welcome! 🚀 About Us – Pemlix Technology Solutions Pvt Ltd At Pemlix , we're all about delivering smart, scalable IT & BPO solutions for businesses across the globe. From lead generation to back office support, we keep things moving and clients happy. Our growing team is now on the lookout for energetic, talkative, and driven individuals to join our outbound UK process . ☎️ What You'll Be Doing Make outbound calls to UK-based customers (no night shifts!) Share information about our services and offers Generate leads, follow up, and keep conversations engaging Maintain accurate call records and customer info Be the voice that makes a difference – helpful, polite, and professional 🎯 What We’re Looking For Great communication skills (English fluency is a big plus!) Confidence on calls and a positive attitude Ability to handle rejections without losing your cool Basic computer skills Freshers encouraged to apply – training will be provided Experienced candidates must have valid document proof (ID, experience letter, etc.) 🌟 Why Join Us? Fixed day shift: 1 PM – 10 PM (UK timing, but no late nights!) Sundays OFF 🙌 Friendly team, supportive work culture Learn the ropes of the BPO industry and grow your career Attractive salary + incentives for performance + PF & ESI 💰 Drop facilities available for females employees 💬 Ready to Get Started? send your Resume to hr@pemlix.com and let’s connect! This could be your first step into a rewarding BPO career.
Company Description Pemlix Technology Solutions Pvt. Ltd. is a leading IT solution provider, specializing in professional-level lead generation, development solutions, sales, bespoke solutions, back-office support, and inbound traffic control. Our scalable offshore BPO solutions automate current business processes while anticipating future integration needs. We are dedicated to highly responsive service, addressing both the immediate and future requirements of our global clientele as the IT industry expands. Role Description This is a full-time, on-site role for a Senior Software Engineer, located in the Kolkata metropolitan area. The Senior Software Engineer will be responsible for developing and maintaining back-end web applications, improving software development processes, programming, and applying object-oriented programming (OOP) techniques. The role also includes collaborating with cross-functional teams to deliver high-quality solutions and ensuring efficient code performance and scalability. Qualifications Skills in Software Development, Back-End Web Development, and Programming. Proficiency in Object-Oriented Programming (OOP). Strong foundation in Computer Science principles. Excellent problem-solving abilities and attention to detail. Ability to work collaboratively in a team environment. Bachelor's degree in Computer Science, Software Engineering, or a related field. Experience in an IT or BPO solutions company is a plus. Strong communication skills with the ability to explain complex technical details.
🧩 Job Title: Technical Project Manager – Software Development 📍 Location: South Kolkata | On-site🕒 Employment Type: Full-Time📅 Experience Required: 1-2 Years 🧠 Role Overview We are seeking a Technical Project Manager with strong experience in managing software development projects and cross-functional teams. This role demands an individual who can effectively coordinate internal teams, communicate with clients, and ensure project delivery within scope, time, and budget. As the central link between business needs and technical execution, you’ll play a critical role in driving project success from inception to delivery. 🔧 Roles and Responsibilities Project Leadership: Lead and manage the entire Software Development Life Cycle (SDLC) from planning through execution and delivery. Team Coordination: Act as the primary point of contact for development, design, and QA teams, ensuring smooth collaboration and alignment. Client Liaison: Communicate directly with clients to understand requirements, share progress, and manage expectations throughout the project lifecycle. Timeline & Budget Management: Create and maintain detailed project plans, define milestones, track deliverables, and ensure adherence to timelines and budgets. Risk & Change Management: Proactively identify potential risks, develop mitigation plans, and manage changes in scope, schedule, or resources. 📋 Required Skills and Qualifications Proven experience 1-2 years as a Project Manager in a software development or IT environment Strong understanding of project management methodologies such as Agile (Scrum, Kanban) and Waterfall Ability to manage and deliver multiple projects simultaneously Excellent communication , leadership , and problem-solving skills Hands-on experience with project management tools like Jira , Asana , Trello , or similar Ability to translate technical concepts for non-technical stakeholders Bachelor’s degree in Computer Science , Information Technology , Engineering , or a related field ✅ Preferred Qualifications (Nice to Have) Project Management certifications such as PMP , CSM (Certified Scrum Master) , or SAFe Agilist Familiarity with SDLC tools (Git, Jenkins, CI/CD tools) and cloud platforms (AWS, Azure, GCP) Experience working in fast-paced environments or startup ecosystems Background in software engineering or QA (even if not current) 🌟 What We Offer Opportunity to lead impactful software projects from start to finish A collaborative and skilled technical team Exposure to modern technologies and delivery frameworks 📩 How to Apply Send your CV and a brief note about your relevant experience to hr@pemlix.in Subject line: Application – Technical Project Manager