PC Operator

As a PC Operator at our company, you will be responsible for managing computer systems, troubleshooting software issues, and maintaining an efficient IT infrastructure to ensure seamless IT operations and provide exceptional technical support. Your expertise will empower the team to deliver outstanding service and enhance user experiences across various platforms. If you are ready to work in a fast-paced environment and make a real impact, we are looking forward to hearing from you! **Key Responsibilities:** - Provide technical support for users by addressing inquiries and resolving issues related to hardware and software. - Troubleshoot software problems and implement effective solutions to ensure optimal performance. - Manage computer systems, including installation, configuration, and maintenance of operating systems like Windows and macOS. - Administer network configurations, including TCP/IP settings, VPN connections, and firewall management. - Utilize tools such as SCCM (System Center Configuration Manager) and Active Directory for system management and user access control. - Offer desktop support for mobile devices and assist with network administration tasks within a LAN environment. - Maintain documentation of IT processes using platforms like ServiceNow or Jira for tracking issues and resolutions. - Collaborate with team members to analyze IT infrastructure needs and recommend improvements. **Qualifications Required:** - Strong communication skills with a customer service-oriented mindset. - Proficiency in Microsoft Office applications for documentation and reporting purposes. - Familiarity with computer hardware components and troubleshooting techniques. **Additional Details:** We are dedicated to fostering an environment where our employees can thrive both professionally and personally. Our commitment to your well-being is reflected in our comprehensive benefits package designed to support you at every stage of your career. **About the Company:** As part of our innovative team, you will play a crucial role in enhancing technology solutions that enrich lives. We strive to create a culture that values collaboration, growth, and the unique contributions of every employee. Join us in making technology accessible and enjoyable for everyone!,