Payment Follow-up Executive

We are looking for a proactive and polite Payment Follow-up Executive to manage client communication related to pending payments. The ideal candidate will have experience in accounts receivable, strong communication skills, and a professional approach to follow-ups.

Key Responsibilities

• Call and follow up with clients regarding outstanding payments and due invoices
• Maintain accurate records of calls, commitments, and payment timelines
• Coordinate with internal teams to resolve billing issues or disputes
• Share reminders via email, WhatsApp, or SMS as needed
• Escalate long-pending cases to the senior team for further action
• Prepare weekly reports on follow-up status and collections
• Ensure all communication is courteous, clear, and professional

Required Skills

• 3–5 years of experience in accounts receivable, collections, or client coordination
• Strong verbal and written communication in English and Hindi
• Basic knowledge of Excel, billing software, and CRM tools
• Ability to handle high call volumes and maintain follow-up discipline
• Polite but firm approach to client interactions
• Good time management and record-keeping skills

Preferred Qualifications

• Graduate in Commerce, Business Administration, or related field
• Experience in manufacturing, packaging, or service industries is a plus

What We Offer

• Supportive team environment
• Opportunity to grow into senior finance or client servicing roles

Job Types: Full-time, Permanent

Pay: ₹10,280.47 - ₹36,455.01 per month

Benefits:

• Cell phone reimbursement
• Commuter assistance
• Health insurance
• Internet reimbursement
• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person