Patient Relationship Coordinator (Medical Receptionist Sales & Patient Experience)

As a Patient Relationship Coordinator at our premium physiotherapy and chiropractic clinic in Gurugram or Noida, you will play a crucial role in managing front-desk operations, patient interactions, and treatment plan enrollments. Your main responsibilities will include: - Greeting and guiding patients with professionalism and warmth - Explaining treatment plans and services clearly and confidently - Managing appointments, follow-ups, and data using clinic software - Supporting sales and marketing activities through Google, social media, and referrals - Maintaining high standards of patient care and satisfaction Qualifications required for this role include: - Bachelors or Masters in Physiotherapy, Healthcare, or a similar field (preferred) - Strong communication and interpersonal skills - Sales or customer service experience preferred (Freshers welcome) - Fluency in English and Hindi - Comfortable with a 6-day work week and rotational shifts In addition to the above responsibilities and qualifications, you can expect the following perks and benefits: - Performance-based bonuses (monthly/quarterly) - Paid time off - Training and growth opportunities - Opportunity to be part of a mission-driven, fast-growing healthcare brand If you are passionate about transforming physiotherapy and wellness in India, apply now to join our team as a Patient Relationship Coordinator.,