Patient Counselor

0 years

1 - 3 Lacs

Posted:2 days ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

  • Handle patient inquiries through phone and online consultations with empathy and confidentiality.
  • Counsel patients on male sexual health issues and suggest treatments/products as advised by the doctor.
  • Take online orders for Ayurvedic medicines/treatments and ensure accurate billing & record keeping.
  • Achieve monthly conversion and sales targets by guiding patients to begin/continue treatment.
  • Maintain regular follow-ups with patients for repeat orders, treatment adherence, and progress updates.
  • Coordinate with pharmacy and dispatch teams to ensure timely delivery of medicines.
  • Keep detailed records of patients, calls, and orders in the system.

Requirements:

  • Graduate in any stream; preference for candidates with experience in sales, telecalling, healthcare, or pharmacy.
  • Must have prior experience in sales and handling medicines/healthcare products.
  • Strong communication and persuasion skills (Hindi mandatory, basic English preferred).
  • Presentable, empathetic, and professional in dealing with sensitive cases.
  • Ability to maintain patient confidentiality and build trust.

Job Type: Full-time

Pay: ₹15,000.00 - ₹30,000.00 per month

Work Location: In person

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