Patient Coordinator

As the designated Patient Coordinator at TLC Aesthetica, your role is crucial in ensuring efficient operations and delivering exceptional customer service. You will be the first point of contact for clients, creating a positive and welcoming atmosphere while managing various responsibilities. Key Responsibilities: - **Virtual Front Desk Management** 1. **Telephonic Enquiries**: - Answering incoming calls promptly and providing accurate information regarding services, appointments, and procedures to potential clients. 2. **Appointment Coordination**: - Scheduling, rescheduling, and canceling appointments efficiently to minimize conflicts and ensure optimal resource utilization. 3. **Client Coordination**: - Greeting clients, checking them in, updating information, and coordinating with medical staff for smooth patient flow. 4. **Office Assistance**: - Assisting with administrative tasks, maintaining records, managing inventory, and ensuring a clean reception area. 5. **Communication and Follow-up**: - Communicating effectively with clients and colleagues, following up on appointments, and providing exceptional customer service. Qualifications Required: - **Excellent Communication**: - Strong verbal and written skills for interactions with clients, colleagues, and medical professionals. - **Customer Service**: - Customer-oriented approach with empathy and professionalism in handling inquiries and complaints. - **Organizational Skills**: - Effective time management and attention to detail for managing tasks and record-keeping. - **Teamwork and Collaboration**: - Ability to work collaboratively with various teams for smooth operations. - **Adaptability and Multitasking**: - Flexibility to adapt to changing priorities and multitask efficiently in a fast-paced environment. - **Technology Proficiency**: - Experience with appointment management systems, electronic medical records, and administrative tools is a plus. Thank you for considering a career at TLC Aesthetica. For more information, you can visit [TLC Aesthetica Careers](https://tlcaesthetica.com/careers/).,