Patient Care Executive

0 - 5 years

0 Lacs

Posted:3 days ago| Platform: Shine logo

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Skills Required

Work Mode

On-site

Job Type

Full Time

Job Description

Job Description: As a Patient Care Executive at a Medical Services/Hospital in Mumbai, Maharashtra, you will play a crucial role in providing exceptional support to patients while also driving sales initiatives. Your main responsibilities will include: - Responding to patient inquiries via phone, email, and in-person with professionalism and empathy. - Assisting patients in understanding their healthcare options and services offered. - Scheduling appointments, follow-up visits, and coordinating care with medical staff. - Maintaining patient records and ensuring data accuracy in the system. - Addressing patient concerns and resolving issues in a timely manner. - Developing and maintaining relationships with patients to encourage repeat business and referrals. The role of a Patient Care Executive combines direct patient interaction with sales responsibilities to promote services, assist with inquiries, and ensure a positive experience for all patients. Qualifications Required: - Good Communication Skills (Note: No additional details of the company were provided in the job description.),

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