Patient Care Executive

0 - 5 years

0 Lacs

Posted:4 days ago| Platform: Shine logo

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Skills Required

Work Mode

On-site

Job Type

Full Time

Job Description

Job Description: You will be responsible for responding to patient inquiries via phone, email, and in-person with professionalism and empathy. Your role will involve assisting patients in understanding their healthcare options and services offered, scheduling appointments, follow-up visits, and coordinating care with medical staff. It will also be your responsibility to maintain patient records and ensure data accuracy in the system, as well as addressing patient concerns and resolving issues in a timely manner. Developing and maintaining relationships with patients to encourage repeat business and referrals will also be a key aspect of your role. As a Patient Care Executive, you will provide exceptional support to patients while also driving sales initiatives. This role combines direct patient interaction with sales responsibilities to promote services, assist with inquiries, and ensure a positive experience for all patients. Preferred Candidate Profile: The ideal candidate for this role should possess good communication skills and be able to effectively interact with patients and medical staff.,

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