Patient Care Assistant

3 years

2 - 3 Lacs

Posted:2 days ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

  • Handle inbound and outbound calls with patients as per program guidelines
  • Manage patient registration, data entry, and enrolment kit issuance
  • Maintain accurate patient records and ensure timely updates in the system
  • Coordinate with patients and external parties to deliver program benefits
  • Conduct regular patient follow-ups
  • Safely manage and organize patient files and communication records
  • Utilize communication tools efficiently and handle incoming mails
  • Prepare and submit daily program reports
  • Coordinate with clients as needed

Qualifications & Skills:

  • Any graduate (Pharma preferred)
  • 6 months–3 years of experience (Healthcare/Hospital/Insurance preferred/BPO/Telecalling)
  • Good communication skills in English & Hindi
  • Proficient in Microsoft Excel

Job Types: Full-time, Permanent

Pay: ₹18,000.00 - ₹25,000.00 per month

Experience:

  • Customer Care/Telesales: 1 year (Preferred)

Language:

  • Tamil (Preferred)

Work Location: In person

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