Oversees the day-to-day operations of an emergency department, ensuring efficient patient care, Managing resources, and compliance with regulations. Listening to Patients concerns Resolving issues and complaints promptly Escalating complex or unresolved complaints to the relevant departments Following up with Patients to collect feedback and ensure they have no additional issues Documenting Patients feedback for future reference Performing basic data analysis to understand frequently occurring problems, determine their causes and design solutions to prevent them from reoccurring Improving Patients service experience Assigning tasks and responsibilities to employees according to their skills, and work experience Providing clear instructions and guidance on completing assigned tasks Monitoring the performance and productivity of employees Conducting regular check-ins and team meetings to understand employees' concerns Providing regular feedback to help employees perform their duties efficiently Helping employees develop additional skills and knowledge through staff development programmes, workshops and training sessions Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹35,000.00 per month Benefits: Provident Fund Work Location: In person
1) You shall report to the Head – Information Technology. 2) Have knowledge on hospital software Karexpert CGHS- UTI billing services, CM scheme, STAR govt, Health Sprint software and others. 3) Maintain and setting up the hardware and software (PCS, Shop aide etc) required. 4) To maintain a backup system & disaster recovery operation for the file servers and Karexpert. 5) Evaluate whether user needs & system function effectively. 6) Effectively do research, configuration and installation of new systems. 7) Make sure the smooth running of all systems, including anti-virus software, print services and email provision. 8) Provide secure access to the network appropriate support advice for remote users. 9) Ensure antivirus, endpoint protection and patch management protocols are up to date. 10) Ensure checking of Doctors’ notes in system and forward the same to Discharge Summary Department on a daily basis. 11) Efficiently do trouble shooting and maintenance of complaint log book. 12) Responsible for updating our web sites, web services and web based systems. 13) Maintain the computers, servers and network in the IT department properly. 14) Constantly monitor the functioning of CCTV of the hospital. 15) Configure and trouble shoot OVIYAM software (Radiology). 16) Coordinate with HR department in giving finger punching in the Biometric system kept in the security point for the new joiners. 17) Coordinate with Departments to address their IT needs. 18) Maintain documentation of IT assets, network diagrams and system configurations. 19) Support internal and external IT audits, maintain compliance with NABH and data protection norms. 20) All files and registers are to be maintained as per policy on daily basis. 21) Report any incident to the In-Charge and Management. 22) Submission of reports to the IT Manager and the Chairman whenever necessary. 23) Manage LAN / WAN infrastructure, firewall, routers and switches. 24) Ensure smooth functioning of Hospital Information System (HIS), PACS, LIS, RIS, EMR/EHR etc. 25) Coordinate with Vendors for software updates, issues, integration and maintenance of medical applications. 26) Manage user accounts, permissions and access controls for clinical and non-clinical staff. 27) Enforce cybersecurity protocols, and user access policies. 28) Implement data privacy and security measures in line with NABH and healthcare IT guidelines. 29) Monitor system logs for unusual activity or security breaches. 30) Train and mentor junior administrators and support staff. 31) Maintain inventory of IT hardware, software licenses, and warranties. 32) Ensure minimal downtime for critical hospital operations during system outages. Plan and implement preventive maintenance schedules. Job Type: Full-time Pay: ₹17,000.00 - ₹25,000.00 per month Benefits: Food provided Health insurance Provident Fund Education: Bachelor's (Preferred) Experience: System administrator: 2 years (Required) Location: Chennai, Tamil Nadu (Required) Willingness to travel: 25% (Preferred)
Patient Care: Provide comprehensive nursing care, including wound care, administering medications, and monitoring vital signs. Care Planning: Develop and implement patient-specific care plans in collaboration with doctors and other healthcare professionals. Education: Educate patients and their families on treatment procedures, pain management, nutrition, and healthy practices. Monitoring & Documentation: Assess and monitor patient recovery, maintaining detailed medical records of progress and communications. Emotional Support: Offer compassionate emotional support to patients and their families during challenging times. Coordination: Coordinate with physicians, therapists, and other professionals to ensure a holistic approach to patient care. Required Skills & Qualifications Medical Skills: Proficiency in wound care, intravenous therapy, medication administration, and patient assessment. Communication Skills: Active listening, empathy, and clear communication to explain complex medical information to patients and families. Problem-Solving & Adaptability: The ability to assess situations and make sound decisions, adapting to changing patient needs. Documentation Skills: Excellent report writing skills and attention to detail for accurate record-keeping. Other Requirements: A valid driver's license and reliable transportation are often necessary for home visits. Work Environment Home-Based Care: The primary work setting is the patient's home, requiring visits to various locations. Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Food provided Health insurance Provident Fund Education: Diploma (Preferred)
Patient Care: Provide comprehensive nursing care, including wound care, administering medications, and monitoring vital signs. Care Planning: Develop and implement patient-specific care plans in collaboration with doctors and other healthcare professionals. Education: Educate patients and their families on treatment procedures, pain management, nutrition, and healthy practices. Monitoring & Documentation: Assess and monitor patient recovery, maintaining detailed medical records of progress and communications. Emotional Support: Offer compassionate emotional support to patients and their families during challenging times. Coordination: Coordinate with physicians, therapists, and other professionals to ensure a holistic approach to patient care. Required Skills & Qualifications Medical Skills: Proficiency in wound care, intravenous therapy, medication administration, and patient assessment. Communication Skills: Active listening, empathy, and clear communication to explain complex medical information to patients and families. Problem-Solving & Adaptability: The ability to assess situations and make sound decisions, adapting to changing patient needs. Documentation Skills: Excellent report writing skills and attention to detail for accurate record-keeping. Other Requirements: A valid driver's license and reliable transportation are often necessary for home visits. Work Environment Home-Based Care: The primary work setting is the patient's home, requiring visits to various locations. Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Food provided Health insurance Provident Fund Education: Diploma (Preferred)