The Key Account Manager (KAM) will be responsible for nurturing and managing client relationships, ensuring a seamless customer experience, and driving business growth This full-time, permanent role requires 2-3 years of experience and a Bachelors degree or equivalent qualification, with a preference for candidates with a logistics sales background The KAM will focus on retaining and expanding existing business by identifying growth opportunities, cross-selling, and up-selling services The role involves acting as the main point of contact for clients, addressing their queries, and ensuring their requirements are met through close coordination with internal teams The candidate will also be responsible for monitoring performance metrics, resolving escalations, and ensuring service levels are met Regular business reviews, client visits, and proactive engagement are essential to maintain strong relationships Additionally, the KAM must Ensure timely payment collections as per company policies A proactive, customer-focused mindset, strong negotiation skills, and excellent interpersonal abilities are crucial for success in this role Responsibilities Build and maintain strong client relationships, ensuring a positive customer experience and business retention. Identify and capitalize on growth opportunities through cross-selling and up-selling. Serve as the primary point of contact for clients, addressing queries and coordinating with internal teams for issue resolution. Manage key performance metrics, ensuring all assigned metrics are in the green with appropriate root cause analysis and solutions. Conduct business reviews with clients and focus on service delivery improvements. Travel to client locations within the country for meetings and relationship-building. Collaborate with internal departments to ensure smooth execution of client requirements. Escalate and resolve concerns raised by clients in a timely manner. Monitor performance against service level agreements and flag potential issues for resolution. Own customer issues and engage relevant stakeholders for quick and effective solutions. Ensure timely payment collections as per company policies.
The Business Development Manager (International Sales) will be responsible for identifying, acquiring, and managing international clients to drive revenue growth in global markets This full-time, permanent role requires 2-3 years of experience and a Bachelors degree or equivalent qualification, with a preference for candidates with a logistics sales background The BDM will generate leads, qualify prospects, and close deals while ensuring a seamless customer experience The candidate will develop and maintain relationships with international clients by understanding their logistics needs and providing tailored solutions Additionally, the role involves conducting market research to identify business opportunities, negotiating contracts, and collaborating with internal teams to ensure smooth service delivery The BDM will also represent the company at global trade events, ensure compliance with international trade regulations, and maintain accurate sales records Strong sales acumen, communication skills, and a results-driven approach are essential The ideal candidate should be available to join immediately or within one month Responsibilities Identify and prospect potential international clients through multiple channels, including cold calling, networking, and referrals. Develop and maintain strong relationships with new and existing international clients by understanding their needs and offering tailored logistics solutions. Generate leads, qualify prospects, and close deals to achieve sales targets in global markets. Conduct market research to identify business opportunities, trends, and potential growth areas. Represent the company in global trade events, exhibitions, and industry conferences. Ensure accurate documentation and compliance with international trade regulations. Maintain detailed records of sales activities, client interactions, and deal progress in CRM systems.
The Business Development Manager (Domestic Sales) will be responsible for identifying, acquiring, and managing clients in the domestic market to drive revenue growth This full-time, permanent role requires 2-3 years of experience and a Bachelors degree or equivalent qualification, with a preference for candidates with a logistics sales background The BDM will focus on lead generation, client acquisition, and account management to achieve sales targets The role involves developing strong client relationships, understanding their logistics requirements, and providing customized solutions The candidate will conduct market research, negotiate contracts, and coordinate with internal teams to ensure smooth service execution Additionally, the BDM will monitor industry trends, participate in trade events, and ensure compliance with local business regulations A proactive, target-driven mindset, strong negotiation skills, and excellent communication abilities are essential The ideal candidate should be available to join immediately or within one month Responsibilities Identify and acquire new clients in the domestic logistics market. Develop and maintain strong relationships with existing customers to drive business growth. Generate leads, qualify prospects, and close sales deals to meet revenue targets. Understand client requirements and provide customized logistics solutions. Conduct market research to identify trends, opportunities, and competitive insights. Collaborate with internal teams to ensure seamless service delivery. Negotiate contracts, pricing, and service agreements with clients. Represent the company at domestic trade shows, industry events, and networking forums. Maintain detailed sales records and provide regular reports on business performance. Ensure timely payment collections as per company policies.
ParcelX is looking for a PHP/Backend Developer to join our team and contribute to building scalable, high-performance backend systems for our shipping aggregation platform. The ideal candidate should have expertise in PHP, jQuery, GitHub, CodeIgniter, CakePHP, SQL, Node.js, and React.js to develop and optimize our backend infrastructure. This role requires problem-solving skills, a strong understanding of database management, and the ability to work collaboratively with frontend developers to create seamless user experiences. If youre passionate about backend development and want to work on cutting-edge logistics technology, wed love to have you on board. Responsibilities Develop, maintain, and optimize backend applications using PHP, CodeIgniter, and CakePHP for ParcelX's shipping platform. Design and manage SQL databases, ensuring data integrity, performance optimization, and smooth transactions. Collaborate with frontend teams to integrate React.js and jQuery for a seamless user experience. Build and manage RESTful APIs for efficient data exchange between services. Implement security best practices to protect user data and prevent vulnerabilities. Work with GitHub for version control, code reviews, and collaboration. Utilize Node.js where necessary to enhance backend functionality and scalability. Debug, test, and optimize backend applications for performance and reliability. Stay updated with the latest backend development trends and technologies to continuously improve ParcelXs systems.