We are looking for an experienced and dynamic HR Manager to join our team and lead all aspects of Human Resources. The ideal candidate will have 8-9 years of experience in HR, preferably within the F&B industry, and will be responsible for managing the entire employee lifecycle. This role requires someone who can work in a fast-paced environment, align HR strategies with business goals, and be a strong people advocate. Key Responsibilities:Talent Acquisition & Onboarding Lead and manage the full-cycle recruitment process (job posting, sourcing, interviewing, hiring). Coordinate onboarding programs to ensure seamless integration of new hires. Build a strong employer brand to attract top talent in the F&B industry. Employee Relations & Engagement Address employee grievances, manage conflict resolution, and ensure a positive work environment. Design and execute employee engagement initiatives and team-building activities. Conduct stay interviews and exit interviews, and analyze feedback for improvements. Performance Management Implement and monitor performance appraisal systems (OKRs, KRAs, etc.). Collaborate with managers to set goals, conduct reviews, and drive continuous feedback. HR Policies & Compliance Develop, implement, and update HR policies, procedures, and employee handbooks. Ensure compliance with local labor laws, health & safety regulations, and industry standards. Handle audits, documentation, and employee record-keeping. Payroll & HR Operations Coordinate with the finance team for timely and accurate payroll processing. Manage leaves, attendance, and time-off policies through HRMS tools. Maintain and update employee data in HR systems. Learning & Development Identify training needs and design internal/external training programs. Create career development plans and succession strategies. Culture & Diversity Champion a culture of inclusion, respect, and continuous improvement. Lead DEI (Diversity, Equity, Inclusion) initiatives as applicable. Key Requirements: Bachelor’s/Master’s degree in Human Resources, Business Administration, or related field. 6–7 years of hands-on HR experience, preferably in the Food & Beverage industry. Strong knowledge of labor laws and HR best practices. Experience with HR software and systems (e.g., Zoho People, Keka, BambooHR). Excellent interpersonal, communication, and problem-solving skills. Ability to work independently and collaboratively across departments. High level of integrity, confidentiality, and professionalism. Show more Show less

Key Responsibilities: - Develop and implement HR strategies aligned with business goals. - Lead the HR team and oversee all HR operations, including recruitment, onboarding, employee relations, performance management, and compliance. - Drive organizational culture and employee engagement initiatives. - Create and monitor HR metrics and reports to provide actionable insights to leadership. - Manage compensation, benefits, and payroll processes in coordination with finance. - Support and coach managers on employee issues, conflict resolution, and leadership development. - Ensure compliance with labor laws, health and safety regulations, and industry-specific requirements. - Spearhead training and development programs to upskill employees and enhance retention. - Lead diversity, equity, and inclusion (DEI) initiatives. Requirements: - 9-10 years of progressive HR experience with at least 3 years in an HR leadership or team management role. - Prior experience in F&B, hospitality, retail, or consumer-facing industries is strongly preferred. - Proven team management skills, with experience leading and developing high-performing HR teams. - In-depth knowledge of HR best practices, labor laws, and compliance standards. - Excellent interpersonal, communication, and negotiation skills. - Strong problem-solving abilities with a hands-on, proactive approach. - Bachelor’s degree in Human Resources, Business Administration, or related field (Master’s or HR certifications like SHRM/PHR preferred).

Key Responsibilities: -Plan, create, and schedule engaging content (photos, videos, stories, reels) aligned with the brand’s voice and goals. -Manage daily operations of social media channels (Instagram, Facebook, X, LinkedIn, etc.). -Respond to customer comments, messages, and reviews in a timely and professional manner. -Collaborate with the design, marketing, and sales teams to support campaigns and promotions. -Analyze social media performance using analytics tools; prepare regular reports with insights and recommendations. -Monitor industry trends, competitor activities, and emerging platforms to keep the brand’s social media fresh and relevant. -Assist in organizing and promoting events, launches, or influencer collaborations. -Maintain an updated content calendar. Requirements: - 1-2 years of hands-on social media experience, preferably in F&B, hospitality, or consumer lifestyle sectors. -Strong understanding of major social media platforms and their algorithms. -Excellent written and verbal communication skills in English (regional languages are a plus). -Basic graphic design or video editing skills (e.g., Canva, Adobe Creative Suite) preferred. -Creative mindset with attention to detail. -Ability to multitask, meet deadlines, and work in a fast-paced environment.

About Collekto Collekto is a fast-growing fintech company revolutionizing the retail debt collections space through its proprietary SaaS and CaaS solutions. We partner with Banks, NBFCs, and digital lenders to digitize, optimize, and scale their collections processes—improving recovery rates while reducing operational costs. Our SaaS vertical powers mission-critical collection operations for large financial institutions and is designed to be highly configurable, API-first, and seamlessly integrable into core banking and loan management systems. Role Overview We are looking for an experienced and driven Product Manager to lead the roadmap, design, and development of Collekto’s SaaS platform. This role requires a blend of customer empathy, strong product instincts, a data-informed mindset, and cross-functional leadership. You will work closely with engineering, sales, customer success, and leadership to shape a product that solves real-world challenges in credit risk and collections. Key Responsibilities • Own the end-to-end product lifecycle—from discovery, requirement gathering, roadmap planning, to delivery and adoption. • Engage with clients (NBFCs, banks, digital lenders) to understand collection workflows, pain points, and compliance needs. • Collaborate with engineering teams to convert functional requirements into scalable, secure, and user-friendly features. • Define and measure product KPIs; continuously optimize based on user feedback, data, and business objectives. • Translate regulatory, operational, and compliance requirements into thoughtful product features. • Develop robust PRDs (Product Requirement Documents), wireframes, and acceptance criteria. Private & Confidential • Prioritize and manage the product backlog with an agile mindset. • Stay on top of trends in credit lifecycle management, digital collections, and lending tech. Key Requirements • 4–8 years of experience in product management, preferably in fintech, SaaS, or enterprise B2B tech. • Strong understanding of credit, lending, and/or collections operations in financial services. • Demonstrated success in building and scaling enterprise products with complex user roles and workflows. • Comfortable working with APIs, backend systems, and productizing integrations. • Excellent problem-solving skills with a strong analytical and data-driven approach. • Experience working in agile product development teams. • Exceptional communication, stakeholder management, and documentation skills. • Ability to work independently and thrive in a fast-paced, entrepreneurial environment. Nice to Have • Prior experience in lending, banking SaaS, or debt recovery platforms. • Exposure to compliance-heavy environments (e.g., RBI regulations, data security standards). • Familiarity with SQL or tools like Postman, JIRA, Figma, and product analytics platforms. Why Join Us? • Work on high-impact problems in financial services and digital transformation. • Join a lean, mission-driven team with deep domain expertise. • Be part of a high-growth fintech company shaping the future of debt collections in India and beyond. • Flexible work culture and fast decision cycles.

About Collekto Collekto is a fast-growing fintech company revolutionizing the retail debt collections space through its proprietary SaaS and CaaS solutions. We partner with Banks, NBFCs, and digital lenders to digitize, optimize, and scale their collections processes—improving recovery rates while reducing operational costs. Our SaaS vertical powers mission-critical collection operations for large financial institutions and is designed to be highly configurable, API-first, and seamlessly integrable into core banking and loan management systems. Role Overview We are looking for an experienced and driven Product Manager to lead the roadmap, design, and development of Collekto’s SaaS platform . This role requires a blend of customer empathy, strong product instincts, a data-informed mindset, and cross-functional leadership. The ideal candidate will have prior experience working with collection agencies or in the debt recovery space , with a deep understanding of the operational challenges and compliance nuances in the credit risk and collections ecosystem. Key Responsibilities • Own the end-to-end product lifecycle—from discovery, requirement gathering, roadmap planning, to delivery and adoption. • Engage with clients (NBFCs, banks, digital lenders) to understand collection workflows, pain points, and compliance needs. • Collaborate with engineering teams to convert functional requirements into scalable, secure, and user-friendly features. • Define and measure product KPIs; continuously optimize based on user feedback, data, and business objectives. • Translate regulatory, operational, and compliance requirements into thoughtful product features. • Develop robust PRDs (Product Requirement Documents), wireframes, and acceptance criteria. Private & Confidential • Prioritize and manage the product backlog with an agile mindset. • Stay on top of trends in credit lifecycle management, digital collections, and lending tech. Key Requirements • 4–8 years of experience in product management, preferably in fintech, SaaS, or enterprise B2B tech, collection agencies. • Strong understanding of credit, lending, and/or collections operations in financial services. • Demonstrated success in building and scaling enterprise products with complex user roles and workflows. • Comfortable working with APIs, backend systems, and productizing integrations. • Excellent problem-solving skills with a strong analytical and data-driven approach. • Experience working in agile product development teams. • Exceptional communication, stakeholder management, and documentation skills. • Ability to work independently and thrive in a fast-paced, entrepreneurial environment. Nice to Have • Prior experience in lending, banking SaaS, or debt recovery platforms, collection agencies. • Exposure to compliance-heavy environments (e.g., RBI regulations, data security standards). • Familiarity with SQL or tools like Postman, JIRA, Figma, and product analytics platforms. Why Join Us? • Work on high-impact problems in financial services and digital transformation. • Join a lean, mission-driven team with deep domain expertise. • Be part of a high-growth fintech company shaping the future of debt collections in India and beyond. • Flexible work culture and fast decision cycles.

About Collekto Collekto is a high-growth SaaS company specializing in retail debt collections. Our platform enables lenders to intelligently manage collections strategy, optimize agency/agent performance, and engage borrowers across channels and products. We’re working with India’s leading NBFCs, Banks, and Fintechs to modernize collections from a legacy-heavy cost center to a data-driven, borrower-centric function. Role Overview We are hiring a Collections Product Manager who can blend domain knowledge, product thinking, and business analysis. The ideal candidate will have hands-on experience in collections strategy or collections product roles at a Bank/NBFC, with strong exposure to how technology and operations intersect in retail collections. In this role, you will not only own the product roadmap but also drive client conversations, gather and analyze requirements, and prepare BRDs/FSDs to translate business needs into detailed product specifications. Key Responsibilities Product Ownership • Own the roadmap for collections modules. • Drive development and releases in partnership with design, tech, and analytics teams. Client Engagement & Business Analysis • Act as the primary product interface for clients — gather requirements, validate use cases, and align solutions to business goals. • Conduct product discovery sessions, working closely with client strategy, operations, and risk teams. • Prepare BRDs (Business Requirement Documents) and FSDs (Functional Specification Documents) for internal and external alignment. Private & Confidential 2 • Ensure that platform customizations and configurations are well-documented and traceable. Collections Domain Expertise • Apply in-depth knowledge of: o Retail lending products (e.g. personal loans, home loans,gold, consumer durables, two-wheeler, etc.) o Collections buckets (soft/hard), settlements, restructures, write-offs o Performance benchmarking and borrower segmentation strategies • Guide the team with practical insights into on-ground collection challenges and processes. Execution & Continuous Improvement • Translate business requirements into sprint-ready user stories and acceptance criteria. • Own the QA sign-off from a business logic perspective. • Track adoption, usage metrics, and customer feedback to continuously enhance the product. Required Experience & Skills • 7–8 years of experience in: o Collections strategy or operations at a lending institution (Bank/NBFC) or o Product/BA roles in a collections or lending tech company. • Prior experience interfacing with clients, gathering requirements, and preparing BRDs/FSDs. • Strong knowledge of the collections lifecycle, including allocation logic, agency management, and resolution tactics. • Ability to work cross-functionally across tech, data, operations, and client teams. • Excellent documentation and communication skills — verbal, written, and presentation. • Comfortable with tools like Excel, SQL (basic), JIRA, Figma/Miro, or equivalent. Preferred (Good to Have) • Experience in SaaS product companies catering to BFSI clients. • Exposure to rules engines, automated workflows, or performance dashboards. • Understanding of compliance and audit workflows in collections.