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3.0 - 8.0 years

3 - 6 Lacs

Chennai, Bengaluru

Work from Office

Job Summary: The Major Incident Manager is responsible for managing high-priority incidents from initiation through resolution, ensuring minimal disruption to business operations. This role coordinates response efforts across technical and business teams, provides timely communication to stakeholders, and leads post- incident reviews to drive continual improvement. The Job Monitoring Analyst is responsible for proactively monitoring scheduled batch jobs and system processes to ensure smooth execution and timely completion. This role involves identifying and responding to job failures, escalating issues when necessary, and coordinating with support teams to minimize downtime and impact to business operations. Key Responsibilities: Major Incident Management Lead and coordinate the resolution of major incidents (P1/P2) to ensure rapid restoration of services. Act as the central point of contact and escalation during critical incidents. Facilitate technical bridges and ensure all relevant teams are engaged and aligned. Provide timely and clear communication updates to stakeholders, executives, and customers. Document incident timelines and actions for audit and post-mortem reviews. Drive root cause analysis and ensure corrective and preventive measures are identified and implemented. Maintain the Major Incident Management process and ensure adherence to ITIL best practices. Work closely with Problem, Change, and Service Management teams to improve overall service stability. Job Monitoring Monitor daily batch jobs and automated system processes using scheduling tools. Respond to job failures, delays, or anomalies in real time. Perform basic troubleshooting and first-level resolution or escalate to appropriate teams. Maintain and follow job monitoring checklists and runbooks. Coordinate with application support, infrastructure, and database teams for timely issue resolution. Document incidents, actions taken, and provide reports on job performance trends. Continuously improve monitoring processes and suggest automation where applicable. Ensure adherence to SLAs and report any breaches or risks. Qualifications & Experience: Bachelors degree in IT, Computer Science, or related field (or equivalent experience). 3+ years of experience in IT Service Management, with a focus on Incident Management. ITIL Foundation Certification (preferred). Strong understanding of infrastructure, networks, and application support. Excellent communication, leadership, and decision-making skills. Ability to work under pressure in a fast-paced, high-stakes environment. Experience using ITSM tools like ServiceNow and ITSM tool Good analytical and problem-solving skills. Ability to work in shifts or 24x7 environments if requiredJob Tittle-Major Incident Manager Location-Chennai/Bangalore Interested candidates cans share their resume below mention email address purvi.samaiya@ipstechinc.com 6267776090

Posted 1 day ago

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2.0 - 7.0 years

10 - 17 Lacs

Chennai, Bengaluru, Delhi / NCR

Hybrid

Role & responsibilities Prepare, Upload and Lead, oversee, and execute the preparation of monthly, quarterly, and year-end financial statements in compliance with applicable accounting standards and company policies. Review and guide the preparation of journal entries, including Oil & Gas depletion entries, joint interest billing (JIB), and working interest calculations. Manage and review monthly balance sheet reconciliations and perform income statement variance analysis. Ensure timely and accurate completion of month-end, quarter-end, and year-end close processes. Provide expert guidance and review in the preparation of budgets, proformas, and financial projections. Mentor, support, and manage junior team members to ensure high-quality deliverables and professional development. Handle multiple client engagements and month-end close processes simultaneously, ensuring consistent, high-quality service delivery. Support the team in researching and resolving complex accounting issues in line with US GAAP and regulatory frameworks relevant to the Oil & Gas industry. Review and assist with audit and tax requests, ensuring accurate and complete financial data is provided to external parties. Monitor compliance with internal controls, and recommend improvements to optimize financial processes. Collaborate across teams to enhance systems, processes, and workflows for continuous improvement in financial operations. Preferred candidate profile Bachelors degree in commerce (BCOM) or equivalent qualification; Qualified CA or semi-qualified CA, or MBA in Finance with relevant Oil & Gas Industry accounting experience of 2 to 9 years. Experience in Oil & Gas revenue accounting, upstream accounting, etc. Experience in Oil & Gas Accounting systems like Quorum, OGSYS, P2, BOLO, etc. and strong proficiency with accounting software. Proven experience in preparing, reviewing and overseeing journal entries, financial statement preparation, and month-end close processes in Oil and Gas Industry. Strong knowledge of US GAAP and accounting frameworks, with the ability to apply them effectively. Excellent communication and presentation skills, both verbal and written. Highly detail-oriented with strong problem-solving abilities and a critical thinking mindset. Ability to lead and manage a team, provide constructive feedback, and ensure continuous improvement. Strong organizational skills with the ability to handle multiple client engagements in a fast-paced environment. Desire for career growth and an interest in taking on increasing responsibilities in a leadership capacity.

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