P1 Assistant Manager - Partnership

7 - 10 years

0 Lacs

Posted:3 days ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

PAYU PAYMENTS PRIVATE LIMITED

Job Title:

P1 Assistant Manager - Partnership

Job Location:

Mumbai, India
  • Candidate should have 7-10 years of work experience in handling backend ops and escalations
  • Should be able to speak with customers to handle escalations
  • Should have good communication skills
  • Should have managed team size of 15-20 people
  • Should be able to find out required process corrections and reduce volumes at backend customer tickets
  • Should be a multi tasker
  • Should have experience of handling Escalation Desk
  • Will be responsible for MIS / Reports
  • Should be liaising with different stakeholders in the company for faster resolutions

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