Outbound call BPO Team Leader

As an Outbound Call BPO Team Leader at Sme Pyro Chemicals Private Limited, you will be responsible for managing and overseeing outbound call BPO operations. Your role will involve monitoring team performance, providing coaching and feedback, and ensuring that targets are met. This is a full-time hybrid position based in Madurai, with the flexibility of working from home. To excel in this role, you should possess strong leadership and team management skills. Previous experience in outbound call BPO operations is required, along with excellent communication and interpersonal abilities. You must be adept at multitasking and prioritizing tasks effectively, while also staying updated on BPO industry trends and best practices. Proficiency in Microsoft Office and CRM software is essential for this position. A Bachelor's degree in Business Administration or a related field would be advantageous. If you are looking for a dynamic opportunity to lead a team in the BPO industry and contribute to the success of Sme Pyro Chemicals Private Limited, then this role is perfect for you. Join us in our mission to achieve excellence in outbound call operations and drive business growth.,