Company Description Ossisto offers virtual assistant services to help individuals and businesses maximize their time and minimize stress. Specializing in various domains like customer service, website development, social media management, and more, Ossisto's Virtual Assistants provide expert support to meet diverse business needs. Key Responsibilities: Provide Tier 1 & 2 support for end-user devices, business applications, and cloud platforms Manage and maintain client systems using NinjaRMM, including scripting, patch management, and policy automation Troubleshoot and resolve issues across desktops, laptops, printers, and mobile devices (Windows, macOS, Android) Assist with email service migrations (Google Workspace, Microsoft 365, etc.) Support cloud migrations and system integrations for clients Respond to support tickets and requests in a timely and professional manner Document solutions and procedures using internal tools (e.g., ITGlue) Communicate effectively with clients via email, chat, and phone Collaborate with senior engineers on escalations and process improvements Preferred Qualifications: 5+ years of IT support or MSP experience Proficiency in NinjaRMM, including automation scripting and alert management Proficiency in ITglue and documentation services Experience with cloud/email migrations (Google Workspace, Microsoft 365) Working knowledge of HubSpot, CRM platforms, and general SaaS troubleshooting Familiarity with endpoint protection and monitoring tools (e.g., SentinelOne, Huntress) Experience with documentation platforms such as ITGlue Strong communication and customer service skills Ability to work independently and manage multiple tasks Bonus Skills: Scripting knowledge (PowerShell, Bash) Network troubleshooting (basic firewall, DNS, DHCP understanding) Understanding of IT compliance and cybersecurity fundamentals Show more Show less
Company Description At Ossisto, we offer specialized Virtual Assistants to maximize your time and minimize stress by handling a variety of tasks. Our expert assistants excel in customer service, website development, social media management, digital marketing, and more. With Ossisto, businesses can focus on growth while leaving day-to-day management to our skilled Virtual Assistants. Discover our wide range of expertise designed to meet your diverse business needs. Key Responsibilities Lead and manage end-to-end execution of marketing and CRM projects . Translate business requirements into actionable project plans with defined deliverables, timelines, and KPIs. Collaborate with marketing, sales, design, content, and technology teams to deliver seamless campaigns. Manage CRM systems (Salesforce, HubSpot, Zoho, or similar) – including implementation, optimization, and reporting. Ensure data quality, segmentation, and automation within the CRM for targeted outreach. Track project performance, prepare reports, and provide actionable insights. Identify risks, dependencies, and roadblocks while proactively finding solutions. Support the Project Manager in defining processes and best practices for project delivery. Train and mentor junior team members where required. Qualifications Bachelor’s degree in Marketing, Business Administration, IT, or a related field (MBA preferred). 4–7 years of experience in project coordination/lead roles , preferably in marketing or CRM-focused projects. Strong knowledge of CRM tools (Salesforce, HubSpot, Zoho, MS Dynamics, etc.). Solid understanding of digital marketing channels (SEO, email, social media, paid ads). Excellent organizational and project management skills (Agile/Scrum knowledge is a plus). Strong analytical skills with experience in data-driven decision-making.
As a Shopify FrontEnd Developer, you will be responsible for designing, developing, and optimizing Shopify storefronts. This role requires a keen eye for detail, a strong understanding of web development, and a passion for enhancing user experience and driving sales. Ensure cross-browser compatibility and responsiveness of storefronts. Collaborate with design and marketing teams to implement new features and improvements. Optimize website performance for speed and scalability. Integrate third-party applications and plugins as needed. Troubleshoot and resolve any issues related to the Shopify platform. Stay updated with the latest e-commerce trends and technologies. Qualifications Bachelor's degree in Computer Science, Web Development, or a related field. 3+ years of experience in front-end development, preferably with Shopify. Proven experience with HTML, CSS, JavaScript, and Liquid. Strong understanding of responsive design principles. Ability to translate design mockups and wireframes into functional, interactive websites. Excellent problem-solving and debugging skills. Strong portfolio showcasing previous Shopify projects. Skills Shopify HTML CSS JavaScript Liquid Responsive Design Cross-Browser Compatibility Web Performance Optimization Git SEO Best Practices UI/UX Principles
We are seeking a skilled eCommerce Manager to oversee and manage our Shopify website for a US-based client and ensure seamless online store operations. The ideal candidate will be responsible for inventory management, order fulfilment, customer service, and ad management. Key Responsibilities: l Manage and update the Shopify website to ensure smooth operation l Oversee and manage product inventory, ensuring accurate stock levels l Handle customer inquiries related to products, orders, and shipments l Coordinate shipping, ensuring the timely delivery of products l Track deliveries and resolve any shipping issues l Manage and optimize online advertising campaigns (Google Ads, Facebook Ads, etc.) l Analyse performance metrics and provide recommendations for improvements l Stay updated with eCommerce trends and implement best practices Qualifications: l Proven experience in managing a Shopify-based eCommerce store l Strong understanding of inventory management and order fulfilment l Excellent communication skills and customer service orientation l Experience with digital advertising campaigns and performance analysis l Highly organized and detail-oriented l Problem-solving mindset Interested Candidates can share your CV to hr@ossisto.com
We are seeking a skilled Shopify Full Stack Developer (4+ Years) to join our dynamic team. In this role, you will be responsible for developing and customizing Shopify stores, handling both front-end and back-end tasks. You will integrate APIs, ensure responsive design, manage server-side logic, and optimize site performance to enhance user experience and improve sales. 🛠️ Key Responsibilities: Develop, customize, and optimize Shopify themes and templates using Liquid. Implement and manage Shopify apps and third-party integrations. Collaborate with designers and marketing teams to implement new features and UX/UI enhancements. Develop custom Shopify applications using front-end and back-end technologies. Ensure the technical feasibility of UI/UX designs. Optimize store performance and scalability. Troubleshoot and resolve technical issues and bugs ✅ Required Skills & Qualifications: Proven experience 4+ years as a Full Stack Shopify Developer. Strong proficiency in Shopify Liquid templating language. Experience with Shopify REST and GraphQL APIs. Proficient in front-end technologies such as HTML, CSS, JavaScript, and popular frameworks (e.g., React, Angular, Vue). Solid understanding of back-end technologies, preferably Ruby on Rails or PHP. Familiarity with version control tools like Git. Great problem-solving skills and attention to detail. Excellent communication and teamwork abilities.
We are seeking a skilled Shopify Full Stack Develope r to join our dynamic team. In this role, you will be responsible for developing and customizing Shopify stores, handling both front-end and back-end tasks. You will integrate APIs, ensure responsive design, manage server-side logic, and optimize site performance to enhance user experience and improve sales. Key Responsibilities: · Develop, customize, and optimize Shopify themes and templates using Liquid. · Implement and manage Shopify apps and third-party integrations. · Collaborate with designers and marketing teams to implement new features and UX/UI enhancements. · Develop custom Shopify applications using front-end and back-end technologies. · Ensure the technical feasibility of UI/UX designs. · Optimize store performance and scalability. · Troubleshoot and resolve technical issues and bugs Required Skills & Qualifications: · Proven 3-5 years of experience as a Full Stack Shopify Developer. · Strong proficiency in Shopify Liquid templating language. · Experience with Shopify REST and GraphQL APIs. · Proficient in front-end technologies such as HTML, CSS, JavaScript, and popular frameworks (e.g., React, Angular, Vue). · Solid understanding of back-end technologies, preferably Ruby on Rails or PHP. · Familiarity with version control tools like Git. · Great problem-solving skills and attention to detail. · Excellent communication and teamwork abilities. Interested Candidates can share your cv to hr@ossisto.com
Position Summary: As a Sales Executive , you will play a crucial role in helping individuals enroll in online courses on Hinduism, Vedic studies, and spiritual learning . You will handle 50–60 daily inbound leads and work towards closing 80–100 enrollments per month . This role requires strong communication, persuasion, and consultative selling skills , along with a passion for Hinduism and spiritual education. Key Responsibilities: Lead Management & Conversion: ● Handle 50–60 inbound leads per day through phone, email, and chat. ● Qualify prospects by understanding their spiritual and educational interests and recommend the most suitable courses. ● Systematically follow up with leads to maximize conversions and meet monthly enrollment targets . Sales Strategy & Execution: ● Conduct engaging course presentations , explaining the significance of Hindu studies, Vedic wisdom, and their practical benefits. ● Address common objections related to course fees, duration, and career impact in a persuasive yet empathetic manner . ● Use a consultative selling approach to guide students toward the right course selection. Pipeline & CRM Management: ● Maintain and update lead interactions in the CRM system (HubSpot). ● Track daily, weekly, and monthly enrollment progress towards achieving 80–100 closures per month . ● Prioritize high-potential leads to ensure efficient and effective conversions . Collaboration & Teamwork: ● Work closely with admissions, marketing, and student support teams to ensure a seamless onboarding experience. ● Provide insights on lead quality, common objections, and course feedback to help refine marketing strategies and program offerings. Market Awareness: ● Stay informed about spiritual education trends, competitor offerings, and emerging industry developments . ● Recommend changes in sales approaches and messaging to keep the courses competitive and relevant . Key Performance Indicators (KPIs): ● Daily Lead Engagement: Engaging with 50–60 leads/day . ● Monthly Enrollments: Achieving 80–100 enrollments per month . ● Conversion Rate: Meeting or exceeding sales benchmarks. ● Lead Response Time: Ensuring a quick turnaround for inquiries. Who Should Apply? ● Sales professionals with experience in education, ed-tech, or e-learning . ● Individuals passionate about Hinduism, Vedic studies, and spiritual education (prior knowledge is a plus). ● Highly motivated and results-driven individuals with a track record of exceeding sales targets. ● Strong communicators who can consult, persuade, and build relationships with prospective students .
Experience: 7+ Years Employment Type: Full-time About the Role: We are looking for an experienced and strategic Digital Marketing Manager to lead digital initiatives, manage client relationships, and drive team performance. This role demands strong leadership in SEO, reporting, social media marketing, and outreach, alongside a proven ability to manage client expectations and mentor a high-performing team. Key Responsibilities: Client & Project Management Act as the primary liaison for international clients during your shift window. Understand client goals and deliver digital strategies tailored to their objectives. Lead regular update calls, manage client expectations, and ensure client satisfaction. Digital Strategy & Execution Own and lead SEO strategy (technical, on-page, and off-page), keyword planning, content guidance, and optimization efforts. Plan and oversee social media marketing campaigns across platforms (Meta, LinkedIn, X, YouTube, etc.). Coordinate outreach and link-building campaigns to improve search visibility and domain authority. Create and implement result-driven digital campaigns across channels. Reporting & Analytics Build detailed and insightful campaign performance reports using tools like Google Analytics (GA4), Google Search Console, SEMrush, Ahrefs, Meta Ads Manager, etc. Track and report key KPIs, conversions, and user behavior. Translate analytics into actionable recommendations and continuous campaign improvement. Team Management Supervise and support a cross-functional team (SEO specialists, content writers, outreach executives, social media managers). Review team outputs and provide mentorship, quality control, and skill development. Ensure timely project execution and task alignment across departments. Required Skills & Qualifications: 7+ years of hands-on experience in digital marketing with a strong focus on: SEO (Technical & Content-driven) Social Media Strategy & Execution Campaign Analytics & Reporting Outreach and Link Building Excellent client communication and presentation skills. Proven ability to manage and lead digital teams in a fast-paced environment. Proficient in tools like GA4, SEMrush, Ahrefs, Google Looker Studio, Meta Ads Manager, LinkedIn Campaign Manager, etc. Preferred: Experience working with international clients (US/UK/Europe). Strong understanding of WordPress or similar CMS for SEO implementation. Familiarity with email marketing tools (Mailchimp, HubSpot, etc.) is a plus. Certifications in Google Ads, Meta Blueprint, SEO or Analytics tools.
We are seeking a proactive and empathetic Customer Service Executive to join our team in the healthcare domain. The role involves handling patient/client queries, ensuring a seamless service experience, and supporting day-to-day operations. The ideal candidate will have strong communication skills, attention to detail, and the ability to manage sensitive healthcare information with professionalism and confidentiality. Key Responsibilities Act as the first point of contact for patients, clients, and stakeholders via phone, email, or in-person. Schedule, manage, and confirm appointments, ensuring accuracy and timeliness. Provide clear information regarding healthcare services, procedures, and billing queries. Handle complaints, resolve issues promptly, and escalate complex cases when necessary. Maintain accurate patient/client records in compliance with healthcare data confidentiality standards. Collaborate with doctors, nurses, and administrative staff to ensure smooth coordination of services. Support insurance-related queries and documentation. Collect feedback and ensure a high level of client/patient satisfaction. Requirements Bachelor’s degree in any discipline (Healthcare, Administration, or related fields preferred). 2–7 years of experience in customer service/client service , preferably in the healthcare industry . Excellent communication and interpersonal skills. Strong problem-solving ability with a customer-first mindset. Proficiency in MS Office and healthcare CRM/ERP systems is an advantage.
Job Summary: We are seeking a detail-oriented Accounts Executive with strong experience in US Accounting practices and proficiency in QuickBooks Online/Desktop. The candidate will be responsible for managing day-to-day bookkeeping operations, ensuring compliance with accounting standards, and supporting financial reporting needs for our clients. Roles and Responsibilities: • Understand the client’s business, their requirements and develop a close business relationship • Act as SPOC for clients. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. • Maintain accurate and up-to-date general ledgers, journals, and accounts in QuickBooks. • Record financial transactions including vendor bills, customer invoices, payments, receipts, payroll entries, credit card charges, and bank transactions. • Perform bank and credit card reconciliations on a monthly basis. • Prepare Accounts Payable (A/P) and Accounts Receivable (A/R) aging reports, and follow up on outstanding balances. • Assist in the preparation of financial statements, cash flow statements, and management reports. • Review and reconcile discrepancies found in records. • Maintain proper filing and documentation of financial information. • Support budgeting, forecasting, and internal audit processes where needed. Qualifications: · Education: Graduation or Post Graduation · Experience: Having experience in handling UK/US/FE-based clients with proven bookkeeping experience with 2–5 years in US Accounting environment. · Strong working knowledge of QuickBooks (Online/Desktop), ADP Payroll. · Proficiency in Microsoft Excel and Google Workspace (spreadsheets, reports, pivot tables). · Excellent organizational skills with attention to detail and accuracy. · Ability to handle multiple priorities and meet deadlines. · Strong communication skills to coordinate with US clients and teams Preferred Skills · Experience with third-party accounting tools integrated with QuickBooks (e.g., Bill.com, ADP, Expensify). · Prior experience in working with outsourced accounting/bookkeeping firms managing US clients. · Proficiency in Microsoft Excel and Google Workspace (spreadsheets, reports, pivot tables). · Excellent organizational skills with attention to detail and accuracy. · Knowledge of payroll processing and multi-state sales tax. Interested Candidates can share your cv to hr@ossisto.com
About the Role: As a Digital Marketing Executive , you'll be responsible for developing and executing online marketing strategies to enhance brand awareness, generate quality leads, and optimize digital performance across multiple platforms. Key Responsibilities: Plan and execute digital marketing campaigns across Google, Meta, LinkedIn, and other platforms. Manage SEO/SEM strategies to improve organic reach. Oversee social media accounts and create engaging content. Track campaign performance and prepare detailed analytics reports. Collaborate with the design and content teams for brand consistency. Stay updated with the latest digital marketing trends and tools. What We're Looking For: Bachelor's/Master's degree in Marketing, Digital Media, or a related field. Proven experience 2-4 years in digital marketing or social media management. Strong knowledge of Google Ads, SEO, Analytics, and paid campaigns. Creative mindset with excellent communication skills. Ability to manage multiple projects and meet deadlines. Interested Candidates can share your CV to [HIDDEN TEXT]
About the Role We are looking for a creative and detail-oriented Graphic Designer who can translate ideas into visually appealing digital experiences. The ideal candidate will have proven experience in website design, social media content creation, and mastery of the Adobe Photoshop Suite. You’ll play a key role in shaping the visual identity of our brand across platforms and ensuring a consistent, engaging look and feel in all communications. Key Responsibilities Design and maintain website layouts, landing pages, and digital assets that align with brand guidelines. Create compelling social media creatives, including static posts, carousels, and ad campaigns for multiple platforms. Develop marketing collaterals such as brochures, presentations, infographics, and banners. Collaborate closely with the marketing, content, and development teams to execute design concepts effectively. Maintain a consistent visual identity across all online and offline materials. Keep up to date with design trends, digital tools, and web aesthetics to enhance brand appeal. Handle multiple projects simultaneously and meet tight deadlines with attention to detail. Required Skills Bachelor’s degree in Graphic Design, Visual Communication, or related field. 4–7 years of hands-on experience in digital and graphic design. Proficiency in Adobe Creative Suite (Photoshop, Illustrator, XD, InDesign). Experience in website design or working with web builders (WordPress, Wix, or Figma). Strong knowledge of typography, color theory, layout, and composition principles. Experience designing social media campaigns and digital marketing visuals. Excellent time management, creativity, and attention to detail. Preferred Skills Working knowledge of UI/UX principles and responsive design. Familiarity with Canva, Figma, or similar collaborative tools. Basic understanding of HTML/CSS. Experience with motion graphics or short-form video editing (After Effects or Premiere Pro). Interest in branding and storytelling through visuals. Interested Candidates can share your CV to hr@ossisto.com