ORM & Social Media Executive

Who are we looking for? We are looking for a proactive and creative ORM & Social Media Executive to manage real-time communication with our online community and help drive business growth. You will be the first point of contact for prospective learners on social platforms, responsible for creating engaging interactions and ensuring our brand voice stands out across all digital channels. Key Responsibilities Real-time responding to queries and questions that come through social media to delight prospective learners of music and help build business leads through it Liaison between internal teams to keep track of status of Keeping track of social trends and formats, engaging in conversations relevant to the brand & stand out in the digital space through engaging content Execute everyday posting of social media content on the brand's social handles (Instagram, Facebook, Twitter, YouTube) Key Skills Running knowledge of all social media platforms (Instagram, Facebook, Twitter, YouTube) Excellent communication skills - verbal and written. Should be able to devise delightful responses to queries. Job Types: Full-time, Permanent Pay: Up to ₹500,000.00 per year Benefits: Flexible schedule Health insurance Internet reimbursement Leave encashment Paid sick time Provident Fund Schedule: Day shift Fixed shift Ability to commute/relocate: Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Work Location: In person