Order to Cash Operations New Associate

Skill required:

Designation:

Qualifications:

Years of Experience:

What would you do

Order to Cash Operations New Associate

Cash Application Processing

Key Responsibilities:

• Cash Application Process:

  Ensure that all cash transactions are applied accurately, and unapplied cash is resolved efficiently.

• Reconciliation of Suspense Accounts:

  Manage and reconcile suspense accounts in cash applications.

• Client and Customer Coordination:

  Address queries raised by the end customer or internal client teams (such as the Collections team).

• Adhere to Policies and Procedures:

  Follow client corporate policies and procedures while executing tasks.

• End-to-End Cash Application:

  Understand the entire cash application process, adjustments, and write-offs.

• Data and Report Analysis:

  Collect operational data/reports and conduct analysis.

• Problem Solving:

  Address routine issues by referring to guidelines and precedents.

• Team Collaboration:

  Work closely with your team and direct supervisor to ensure all tasks are completed accurately.

Skills and Qualifications:

• Good Verbal Communication Skills:

  Ability to clearly communicate with team members and clients.

• Understanding of Cash Application Process:

  Familiarity with the process of applying unapplied cash, reconciliations, and payment processing.

• Willingness to Work in Rotational Shifts:

  Flexibility to adapt to various work schedules.

• Good Written Communication:

  Ability to communicate effectively in writing.

• MS Office Proficiency:

  Knowledge of MS Office tools, especially Excel.

• Problem-Solving Attitude:

  Ability to identify issues and find solutions using available resources.

• Teamwork:

  Ability to work collaboratively in a team environment.

• Analytical Skills:

  Ability to analyze data and reports to ensure accurate processing.

• Knowledge of AR Business:

  Understanding of accounts receivable business processes, including upstream and downstream functions.

• Knowledge of Cash Application Tools and Technologies:

  Familiarity with tools and technologies used in the OTC domain (Order to Cash).

Roles and Responsibilities:

• Solve routine problems based on precedents and guidelines.
• Work within your team and with your direct supervisor for most interactions.
• Receive detailed instructions on tasks, with a narrow scope of work.
• Make decisions that impact your work and are closely supervised.
• This role may require working in rotational shifts.