Order To Cash Operations Associate

Skill required: Order to Cash - Cash Application Processing

Designation: Order to Cash Operations Associate

Qualifications:BBA/BCom/MCom

Years of Experience:1 to 3 years
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What would you do Execute daily cash application activities in a timely manner for payments in exception status that require manual review.Review customer assignment rules, remittance capture & payment transformation rules and update as required to increase automation and minimize transactions in exception status.Manage daily activities relating to the deductions management process. This includes review of open deductions, investigating, validating and resolution of open deductions.Identify invalid deductions and collect supporting documentation. Communicate findings to internal or external customers in a timely manner for quick resolution. Escalate to Sr. Financial Analyst if disputed.Process miscellaneous journal entry adjustments.Assist in the management and resolution of 3rd party payment audit investigations.Respond to incoming email inquiriesA minimum of 3 years of previous applicable industry experience, or a combination of education and experienceProficient verbal and written communication skills to comfortably engage with business partners and contribute to excellent customer experienceStrong ability to exercise sound judgment in evaluating facts, raising call outs and driving rational solutions for optimal resultsAptitude to understand business processes and firm determination to implement required process improvementsStrong organizational and time management skills to simultaneously manage multiple requests and prioritiesDemonstrated technical experience with spreadsheet & database applicationsExperience with SAP would be considered an assetCommitment to meet required deadlines/targetsFlexible and able to effectively work with the team and adapt to changeReceive and deposit customer payments, apply cash remittances and credits/ adjustments, maintain bad debt reserves and allowances, prepare Accounts Receivable reporting, and post and reconcile Accounts Receivable activity to the general ledger.

What are we looking for Order to Cash (OTC)Adaptable and flexibleAbility to perform under pressureProblem-solving skillsDetail orientationAbility to work well in a team
Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts
Qualification
BBA,BCom,MCom