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3.0 - 8.0 years

0 - 1 Lacs

Mumbai, Mumbai Suburban, Mumbai (All Areas)

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Position: Marketing (0425MKT) [B.E/B.Tech. (Mechanical/Metallurgy) with 4 to 9 years] Job Description: Market research and intelligence (Information on new trends in industry, prospective projects, information about competitors, qualification etc.) Hands-on experience in pre and post order activities related to Oil & Gas, Fertilizer LSTK / EPC projects (experience in brownfield LSTK projects is preferable) Enquiry management, invoicing & collections, change orders management and customer feedback. If interested, kindly share your resume at "divya.b@sofomation.com"

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9.0 - 14.0 years

10 - 13 Lacs

Hyderabad

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Team Management: Lead and supervise the sales accounts/commercial team to ensure smooth day-to-day operations. Monitor team performance and ensure timely and accurate execution of sales orders, invoicing, and dispatch coordination. Order Processing & Billing: Oversee order booking and processing in SAP SD. Coordinate with sales, production, and logistics to ensure order fulfilment and delivery timelines. Commercial Operations: Manage pricing, credit control, and customer master data updates in SAP. Ensure timely generation of invoices, debit/credit notes, and other sales documentation. Data Analysis & Reporting: Use Excel and SAP reports to monitor sales performance, customer behaviour, order-to-cash cycle, and pending deliveries. Prepare regular MIS reports, dashboards, and business insights for the sales leadership team. Customer Account Management: Handle key customer accounts directly and ensure high levels of customer satisfaction. Resolve escalated issues related to pricing, payments, delivery, and account reconciliation. Compliance and Documentation: Ensure adherence to company policies, commercial terms, and GST & statutory requirements. Maintain proper documentation for internal audits and compliance purposes. Key Skills & Requirements: Graduate/Postgraduate in Commerce, Business Administration, or related field. Minimum 10+ years of experience in Sales Accounts. Mandatory knowledge of SAP SD module (Sales and Distribution). Advanced proficiency in MS Excel Strong analytical and problem-solving skills. Team management experience is essential. Ability to work in cross-functional environments and meet tight deadlines. Good communication and interpersonal skills. Its a Pan India role He has to handle a team of 10-12 people directly. Candidates who can go for the face to face interview and ready to join in 15days maximum , only need to apply. call up on +91 9979508515 after sharing your resume.

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4.0 - 9.0 years

4 - 8 Lacs

Bengaluru

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Order Management TL Skill-Order Management,Order Fulfillment,Order Lifecycle,Team Handling,Team Lead Exp-4+Yrs In OM Team Lead (2Yrs On Paper Team Lead Mand) PKG Upto-10.5LPA Loc-Bang Call on 7042331616 or drop cv on supreet.imaginators@gmail.com Required Candidate profile 2Yrs On Paper Team Lead Mandatory Skill-Order Management, Order Fulfillment,Order To Cash, Order Lifecycle, Escalation,Performance Management,Team Handling, Team Lead,Stakeholder,SCM, Supply Chain,ERP

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5.0 - 8.0 years

4 - 9 Lacs

Bengaluru

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Role: Order Management SNF Designation: Team Lead Exp: 5+ years exp in order management, SNF, with team handling on papers must Loc: Bangalore 24/7 shifts Salary: 10LPA Regards, Naren naren@jobseeks4u.com

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1.0 - 2.0 years

2 - 3 Lacs

Ahmedabad

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Join Our Team! Begin and grow your career with the best opportunity any a beginner and experienced can dream to find! Synchron Global is looking for a Customer support executive for Ahmedabad ! Job Title : Customer Support Executive Job Description : Coordinate with customer for RFQ, orders, payments and shipments Coordinate with logistics and share shipment tracking with customers Report preparation and analysis Enter RFQs and orders in ERP, verify details and coordinate with Sourcing & PM teams Prepare quotations and resolve discrepancies between orders and quotes Track order status, delivery dates (EDA), and follow up on delays Maintain order logs, inventory status, and update MIS reports Assist in handling customer complaints or rejections by coordinating with relevant departments. Skills Required: Strong communication skills Proficient in MS Excel (VLOOKUP, Pivot Tables) Familiarity with ERP/CRM systems Good at coordination and follow-ups Marathi language proficiency is mandatory

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1.0 - 6.0 years

2 - 7 Lacs

Gurugram

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Coordinate with Sales Team and Plant: Facilitate seamless communication between the sales team and the plant. Oversee the entire process from order punching to dispatch details to ensure timely delivery. Collaborate with various departments to ensure smooth order fulfillment. Payment Follow-up: Conduct regular follow-ups with clients to ensure timely payments. Maintain a systematic record of payment status and communicate with the finance department when necessary. Sales Support: Assist the sales team in preparing quotes for clients. Manage ledgers, purchase invoices (PI), and debtor reports. Generate monthly and weekly sales reports for analysis and decision-making Required Candidate Profile: Gender: Female Age Group: 25-35 years Marital Status: Married/Unmarried Key Skills: Strong communication and interpersonal skills. Proven experience in B2B sales coordination. Detail-oriented and capable of managing multiple tasks. Proficient in MS Office applications.

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4.0 - 9.0 years

4 - 8 Lacs

Bengaluru

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Order Management TL Skill-Order Management,Order Fulfillment,Order Lifecycle,Team Handling,Team Lead Exp-4+Yrs In OM Team Lead (2Yrs On Paper Team Lead Mand) PKG Upto-10.5LPA Loc-Bang NP-Imm-30Days Ritika-8587970773 ritikab.imaginators@gmail.com Required Candidate profile 2Yrs On Paper Team Lead Mandatory Skill-Order Management, Order Fulfillment,Order To Cash, Order Lifecycle, Escalation,Performance Management,Team Handling, Team Lead,Stakeholder,SCM, Supply Chain,ERP

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5.0 - 7.0 years

3 - 6 Lacs

Mumbai

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JOB DESCRIPTION REPORTING TO GM / Marketing Manager LOCATION Sewri , Mumbai KEY RESPONSIBILITIES Enquiry Generation Sending Quotation Quotation Follow up Negotiation Knowledge of PO processing, filling Public / Private Tenders & other miscellaneous work related to Marketing Department. Production and dispatch follow up. Handling Customer complaints. Payments follow up. Maintaining cordial relations with customers plant, accounts, & purchase personnel and also Unloaders (mathadi). If required, Co-ordinate with transporters & logistic dept. for vehicle arrangement, if required. Participating in trade fares & exhibitions, if required. Making cold calls, if required. COMPETENCIES Good Communication (oral & written) Good analytical skills. Knowledge of respective process. Well versed with basic computer knowledge, MS Office Experience in Customer handling Good convincing skills

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1.0 - 2.0 years

1 - 1 Lacs

Chennai

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Responsibilities: * Manage product listings on marketplaces * Process orders via Shopify platform * Ensure accurate cataloguing and pricing * Collaborate with sales team for promotions and campaigns

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1.0 - 4.0 years

5 - 9 Lacs

Kolkata

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We're enhancing the way we live and work by intelligently connecting energy systems, buildings and industries!! Smart infrastructure from Siemens makes the world a more connected and caring place- where resources are valued, where impact on the world is considered, where sustainable energy is delivered reliably and efficiently. It provides the flexible infrastructure to allow society to evolve and respond to changing conditions. Technology and the ingenuity of people come together to be at one with our environments and to care for our world. We do this from the macro to the micro level, from physical products, components and systems to connected, cloud-based digital offerings and services. Siemens offers a broad portfolio of grid control and automation; low- and medium-voltage power distribution, switching and control; and building automation, fire safety and security, HVAC control and energy solutions. : Ensure customer satisfaction from service contracts as well as service project management. Creating business impact and sustainability through year-on-year service bank growth. Acquisition spare and small project from existing customer accounts to impact the business growth. Managing the P&L for the assigned projects, contracts and ensure committed profitability. Maintain the cash flow for the assigned projects. Support sales team through generation of leads, cost optimization and customer connections. Acquisition of sustainable talents and retention of potential resources in the organization. Planning and deployment of resources to ensure maximum productivity. Enhancement of technical knowledge of service delivery team through proper planning of trainings and on-job deployments. Maintain documents for internal and external audits to ensure zero deviation in business process. Maintaining EHS policies to ensure zero tolerance in safety. Explore potential Digital transformation of traditional business Make your mark in our exciting world of Siemens. Were Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality and we welcome applications that reflect the diversity of the communities we work in across Gender, LGBTQ+, Abilities & Ethnicity. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and imagination, and help us shape tomorrow. Find out more about Smart Infrastructure athttps://new.siemens.com/global/en/company/topic-areas/smart-infrastructure.html and about Siemens

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2.0 - 4.0 years

2 - 3 Lacs

Surat, Vesu

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We are astylish and sustainable online clothing brand specializing in high-quality linen garments. We are dedicated to delivering timeless, comfortable, and eco-friendly fashion. As we expand, we are looking for a Customer Care Representative to join our team and provide exceptional support to our valued customers. This role is ideal for a woman who is passionate about customer service and sustainability and enjoys working in a fast-paced, remote environment. The selected candidate will handle customer queries, resolve issues efficiently, and ensure a seamless shopping experience across multiple communication channels, including email, live chat, and social media. Key Responsibilities: Respond promptly and professionally to customer inquiries via email, live chat, and social media. Assist customers with product details, sizing recommendations, and order-related concerns. Process and manage returns, exchanges, and refunds as per company policies. Handle customer complaints with patience, empathy, and problem-solving skills to enhance customer satisfaction. Stay updated on product offerings, company policies, and sustainability practices to provide accurate information. Troubleshoot and resolve issues related to website navigation, product availability, shipping, and order processing. Monitor and follow up on open customer cases to ensure timely resolutions. Work closely with logistics and marketing teams to enhance customer experiences. Track customer feedback, report recurring issues, and suggest areas for improvement. Assist in creating FAQs, help guides, and other customer support resources. Required Qualifications: Previous experience in customer service or support role (preferably in e-commerce or fashion). Excellent English-speaking and written communication skills with the ability to communicate clearly, professionally, and empathetically. Strong problem-solving skills with a customer-first approach. Ability to work independently in a remote environment and manage tasks efficiently. Tech-savvy with experience in customer service tools like Zendesk, Freshdesk, or similar platforms. Knowledge of linen fabric, fashion trends, or sustainability practices is a plus. Comfortable working in a fast-paced and evolving business environment. Preferred Skills: 2 years in customer service or support role (preferably in e-commerce or fashion). Experience working in a remote customer service role. Multilingual skills (a plus, but not required). Familiarity with social media-based customer service (Instagram, Facebook, etc.). What We Offer: Benefits: Paid time off, bonuses. Work Schedule: 10 AM 6 PM, Day shift (Monday to Saturday). Employee discounts & professional growth opportunities. An inclusive, empowering, and supportive work environment. skills : - customer support, e-commerce, fashion industry, online retail, customer inquiries, order processing, refunds, exchanges, returns, issue resolution, live chat support, email support, social media customer service, Zendesk, Freshdesk, remote work, problem-solving, communication skills, English proficiency, customer experience, sustainability, fast-paced environment, teamwork, customer satisfaction.

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3.0 - 5.0 years

1 - 3 Lacs

Agra

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Job Role- Online Order Processing Job Type- Full-time Job Location- M.G. Road, Agra. Exp.- 3- 5 Years (6 Days working) Order Management: Process and verify online orders received through various platforms (e.g., company website, e-commerce partners). Ensure order details, including quantities, shipping addresses, and payment statuses, are accurate. Inventory Coordination: Collaborate with the inventory team to check stock availability and maintain accurate records. Update inventory levels on online platforms as required. Shipping and Fulfilment: Coordinate with logistics partners for timely dispatch and delivery of orders. Track shipments and resolve any delivery issues promptly. Customer Support: Respond to customer queries related to orders, payments, and delivery via email, chat, or phone. Address complaints or concerns, ensuring a positive resolution. Data Maintenance: Maintain accurate records of order processing, returns, and refunds. Generate regular reports on order trends, fulfilment performance, and customer feedback. Platform Management: Ensure product listings, descriptions, and pricing are up-to-date on all online platforms. Monitor online reviews and ratings, taking necessary actions to address issues. If interested, kindly share your updated resume at recruitment@oswaalbooks.com / hrlead@oswaalbooks.com Thanks & Regards, Pallishree Raju HR Team Oswaal Books recruitment@oswaalbooks.com

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2.0 - 7.0 years

2 - 5 Lacs

Hyderabad

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Ready to shape the future of work? At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Inviting applications for the role of Order Management role - Hyderabad An order management is responsible for overseeing the entire order lifecycle, ensuring timely and efficiently order processing, order validation, order tracking to ensure timely delivery of customer orders. This role requires collaboration between internal and external teams including Sales, warehouse and logistics, transportation, inventory management team to ensure the accurate and timely fulfillment of orders. Responsibilities: • Order Processing: Receive and validate customer orders, ensuring all required information is accurate and complete. • Order Tracking: Monitor order status, from creation to delivery, ensuring timelines are met and proactively identifying any delays. • Customer (Internal and External) Communication: Serve as the point of contact for customers regarding order inquiries, providing updates and resolving issues. • Inventory Coordination: Coordinate with the inventory and warehouse teams to ensure product availability and timely shipment. • Documentation: Maintain accurate order records, updating relevant systems with order status and changes. • Problem Resolution: Address and resolve order discrepancies, including shipping errors, damaged goods, and billing issues. • Collaboration: Work closely with Sales, Finance, and Shipping teams to ensure smooth order processing. • Reporting: Generate and analyze reports on order trends, delays, and customer satisfaction to identify improvement opportunities. Qualifications we seek in you! Minimum Qualifications • Education & Experience: • Bachelor’s degree in business or related field is preferred. • Relevant experience in order management, customer service, or related roles. • Experience on SAP is an added advantage. Skills & Competencies: • Excellent verbal and written communication abilities. • Strong attention to detail and organizational skills. • Ability to manage multiple tasks and prioritize in a fast-paced environment. • Basic knowledge of MS Office. • Problem-solving mindset with a customer-focused approach. • Strong interpersonal skills to effectively collaborate with internal teams and customers. Why join Genpact? • Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation • Make an impact - Drive change for global enterprises and solve business challenges that matter • Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities • Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day • Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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2.0 - 4.0 years

3 - 4 Lacs

Mumbai, Andheri East

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1. To take offers/prices from manufacturers/traders/indentors. 2. RFQ to update with the price information with complete details. 3. Daily quotes to update daily with complete details. 4. Product selection for order processing will be done based on daily quote/rfq only. 5. The order will be decided for the product where the cost price is less then market price by 5%. 6. To check market price on daily basis for any product sourcing. 7. To check last booking price in the system and to update in rfq. 8. To check customs data for last month lowest and highest price and update in rfq for finalization of order. 9. To check and update lowest and highest price from customs data for last 3 years.

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2.0 - 3.0 years

1 - 4 Lacs

Vadodara

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Responsibilities: * Manage product listings on e-commerce platforms * Process orders accurately and efficiently * Create A+ content for catalogs * Oversee catalog management and pricing strategies

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7.0 - 12.0 years

7 - 12 Lacs

Pune, Maharashtra, India

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- Identify productivity enhancements that contribute to increased operational and financial performances and service improvements - Analyse data on large data sets to asses the performance of the logistics system for the site(s) - Implement processes and procedures in accordance with the global logistics vision and strategy to achieve the desired performance level - Ensure adherence to global logistics policies and procedures as well as promote and provide training on these policies - Assess and communicate the operational and financial performances of the site(s), including variance analysis, root-case/counter measures analysis, performance to revenue, and service levels - Prepare and facilitate the monthly business reviews showcasing spend, savings, lost opportunity spend and updates on site(s) performance. - Provide oversight of all transportation services and modes both international and domestic to assist the site(s) in achieving logistics expectations using the Logistics Data Repository and ERPs - Conduct training as needed on all logistics requirements: project management, process improvement, negotiation, sourcing, metrics reporting, incoterms, lost profit and performance to revenue - Participate to sourcing events that affect his/her site(s)/region from needs analysis to providers onboarding (Data collection, RFQ preparation, RFQ analysis, selection, implementation.) - Manage the escalation process to resolve logistics issues that affect site performances - Ensure continuous improvement against the logistics key performance indicators (KPIs) - Deliver on the annual cost reduction goals - Work with site logistics teams to reduce lost opportunity spend through usage of Flowserve s Authorized Vendor List (AVL) ensuring the routing guides are followed but also updated as needed - Ensure any savings are managed and reported accurately and timely - Demonstrate an enterprise mindset approach, contributing effort and ideas for the global supply chain team and support the global supply chain maturity growth - Develop a strong cross-functional relationship between global logistics and site supply chain teams to enhance logistics knowledge and improve efficiencies across the enterprise - Manage the service and on time delivery of the logistics carriers and providers within his/her assigned region - Maintain current site organizational contact list, including logistics, supply chain, and finance - Establish credibility and ensure effective efficient logistics solutions. - Other duties as assigned Job Requirements: - 7+ Years of experience in Manufacturing or Valve industry and 5-7 years relevant experience Logistics. - BS or BA Degree in relevant field - Experience in transport logistics or order processing in a globally active company - Solid knowledge and proficiency using Incoterms and customs regulations - Proficient in Microsoft Office (Excel, Word, PowerPoint) - Project management and Implementation skills. - Excellent communication and customer service skills - Client focused and outgoing - Proven demonstration of creating strong cross functional relationships. - Ability to analyze and create meaningful and concise critical data reports. - Ability to multi-task and set priorities accordingly. - Ability to work independently in a collaborative team environment. - High energy and performance levels. - Familiarity with ERP applications such as SAP, Oracle, Ariba - Ability to analyze data with BI applications - Strong analytical skills - Strong organizational, communication and process definition capabilities - Ability to perform responsibilities and accountabilities independently - Willingness to travel

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7.0 - 12.0 years

7 - 12 Lacs

Delhi, India

On-site

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- Identify productivity enhancements that contribute to increased operational and financial performances and service improvements - Analyse data on large data sets to asses the performance of the logistics system for the site(s) - Implement processes and procedures in accordance with the global logistics vision and strategy to achieve the desired performance level - Ensure adherence to global logistics policies and procedures as well as promote and provide training on these policies - Assess and communicate the operational and financial performances of the site(s), including variance analysis, root-case/counter measures analysis, performance to revenue, and service levels - Prepare and facilitate the monthly business reviews showcasing spend, savings, lost opportunity spend and updates on site(s) performance. - Provide oversight of all transportation services and modes both international and domestic to assist the site(s) in achieving logistics expectations using the Logistics Data Repository and ERPs - Conduct training as needed on all logistics requirements: project management, process improvement, negotiation, sourcing, metrics reporting, incoterms, lost profit and performance to revenue - Participate to sourcing events that affect his/her site(s)/region from needs analysis to providers onboarding (Data collection, RFQ preparation, RFQ analysis, selection, implementation.) - Manage the escalation process to resolve logistics issues that affect site performances - Ensure continuous improvement against the logistics key performance indicators (KPIs) - Deliver on the annual cost reduction goals - Work with site logistics teams to reduce lost opportunity spend through usage of Flowserve s Authorized Vendor List (AVL) ensuring the routing guides are followed but also updated as needed - Ensure any savings are managed and reported accurately and timely - Demonstrate an enterprise mindset approach, contributing effort and ideas for the global supply chain team and support the global supply chain maturity growth - Develop a strong cross-functional relationship between global logistics and site supply chain teams to enhance logistics knowledge and improve efficiencies across the enterprise - Manage the service and on time delivery of the logistics carriers and providers within his/her assigned region - Maintain current site organizational contact list, including logistics, supply chain, and finance - Establish credibility and ensure effective efficient logistics solutions. - Other duties as assigned Job Requirements: - 7+ Years of experience in Manufacturing or Valve industry and 5-7 years relevant experience Logistics. - BS or BA Degree in relevant field - Experience in transport logistics or order processing in a globally active company - Solid knowledge and proficiency using Incoterms and customs regulations - Proficient in Microsoft Office (Excel, Word, PowerPoint) - Project management and Implementation skills. - Excellent communication and customer service skills - Client focused and outgoing - Proven demonstration of creating strong cross functional relationships. - Ability to analyze and create meaningful and concise critical data reports. - Ability to multi-task and set priorities accordingly. - Ability to work independently in a collaborative team environment. - High energy and performance levels. - Familiarity with ERP applications such as SAP, Oracle, Ariba - Ability to analyze data with BI applications - Strong analytical skills - Strong organizational, communication and process definition capabilities - Ability to perform responsibilities and accountabilities independently - Willingness to travel

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0.0 - 2.0 years

1 - 4 Lacs

Kolkata, Chennai, Bengaluru

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Roles and Responsibilities International Domestic Call Centre Email/Chat/Voice About the Role We are looking for an enthusiastic individual to join our company who will act as a liaison between our company and its current and potential customers. An ideal candidate should be able to accept ownership for effectively solving customer issues, complaints, and queries while keeping customer satisfaction as an utmost priority. Responsibilities Manage inbound calls, chats, and emails. Manage tickets and update customer information in the database during and after each call. Maintain a database of customer interactions and transactions, record details of inquiries, complaints, and comments, as well as actions taken. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Act as a liaison between the delivery team, customers, and vendors. Engage in problem-solving and process improvement. Develop strategies to ensure judicial usage of resources and timely delivery. Manage KYC and documentation of customers for smooth order processing. . NO target based calling Desired Candidate Profile Domestic and International call Canter WhatsApp number 9781021114 No Fees Call 9988350971 01725000971 7508062612 9988353971 Age Limit 18 to 32 12th or Graduate any degree or diploma can apply Perks and Benefits Salary 15000 to 35000 and incentive 1 lakh

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5.0 - 7.0 years

7 - 9 Lacs

Hyderabad

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Configure and implement SAP Sales and Distribution (SD) module. Work on order processing, pricing, billing, and customer relationship management to enhance business processes and improve sales operations.

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3.0 - 5.0 years

2 - 5 Lacs

Gurugram

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Skill required: Language Translation - Customer Service Designation: Customer Service Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Language - Ability: Portuguese - Intermediate About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Order Processing:Receive, validate, and process customer purchase orders in the ERP system -SAP, while ensuring compliance with pricing, contract terms, and inventory availability.Stakeholder Communication:Act as the primary point of contact for order-related queries, providing timely updates on order status, delivery timelines, or issues.Issue Resolution:Coordinate with cross-functional teams (Sales, Logistics, Finance, Warehousing) to resolve order discrepancies, shipment delays, or returns.Documentation & Reporting:Maintain accurate order records, shipping documents, and internal reports. Monitor KPIs such as order cycle time, order accuracy, and fill rate.Compliance & Controls:Ensure all orders are processed in line with internal controls, compliance standards, and audit requirements.Customer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships. What are we looking for Customer CommunicationsAdaptable and flexibleAbility to work well in a teamAbility to perform under pressureAbility to meet deadlinesProblem-solving skillsCustomer Service ManagementOrder Management Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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5.0 - 10.0 years

5 - 9 Lacs

Chennai, Bengaluru

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Job Details: Skill: Experience: 5+ Notice Period: Immediate Joiners Employee type: C2H Job Description : Need Chennai & Bangalore Based Profile and will to work in 3pm to 12am Band: C1 Great interpersonal and communication skills Experience with SAP PP, QM with other modules including complete implementation, Product Installation and Integration Must have 2-3 E2E implementation experience and must able to do E2E implementation by own. Prepare planning documents Establish credibility at all levels within the clients, Provide Leadership and work guidance to associates. Drive Functional and technical discussions with client project team during discovery/design sessions Provide inputs for pre-sales initiatives as subject matter expert Lead SAP teams in creating Functional Requirement Specification /High Level Solution Design/Detail Design Solution documents Use technical skills in internal SAP team as well as external software products necessary to meet customer requirements Responsible for project success and should be able to handle more than one project as an architect Implementation of production & quality modules. PP- (Describe, REM & process order)

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9.0 - 14.0 years

6 - 10 Lacs

Hyderabad

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Immediate Job Openings on # SAP APO GATP _ Pan India_ Contract Experience: 9+ Years Skill: SAP APO GATP Location: Pan India Notice Period: Immediate . Employment Type: Contract Job Description Well versed with all SCM APO modules - Primary skillset: DP,SNP,BW & CIF Secondary Skillset: PPDS,GATP. Design & build APO artifacts like characterristics, key-figures, planning object structures, planning areas, planning book & data views etc and transport to production environment. Design, build and support APO macros, process chains, jobs, master data, alerts, customization etc. Exposure to statistical forecasting models, characteristics based forecast consumption, DP BOMs, realignment, APO excel addon etc Hands on experience on building end to end data extraction from ECC to APO internal BW like V3 jobs, data source replication, data target (full & delta update) etc. Design & build Info-objects, Info-providers like DSO, Info-cubes, Multi provider etc, Info-pak, DTP, transformations, BW routines etc. Identify the significance of APO master data(DP;SNP;PPDS;gATP) and the impact of the same on the complete supply chain planning. Hands on experience in design and build CTM Heuristics. Evaluate post-run application logs of CTM and translate to business understandable information. Should have working knowledge on PAL(allocation), PAC(Availability), RBA(Rule based ATP), MATP/CTP(Capability to Promise) and BOP(Back Order Processing). Should have experience in setting up Block Basis definitions, Set up Matrices and other PPDS master data. Configure different profiles linked to detailed scheduling planning board . Should possess thorough Knowledge on Integration of execution system core modules (MM,PP,SD,LE) with various APO modules. Generate Integration models, build end to end CIF set up, publications, set up APO relevant master data and ensure seamless data transfer. Monitor and trouble shoot CIF Queues (Inbound & outbound), run CCR, CIF cockpit.

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0.0 - 2.0 years

2 - 3 Lacs

Surat

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Key Responsibilities: 1. Communication & Coordination 2. E-commerce Platform Management 3. Operations & Office Admin 4. Technical & Digital Skills Preferred Skills (Bonus): Knowledge of Canva for basic designs Experience with B2B/B2C marketplaces

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1.0 - 5.0 years

1 - 3 Lacs

Bengaluru

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Assist the BD/sales team in lead generation, follow-ups, and closing deals. Execute marketing campaigns to boost product visibility and brand awareness. Develop and maintain product knowledge, including features, benefits, and applications. Required Candidate profile Manage customer relationships, respond to inquiries, and ensure excellent service Collaborate with internal teams (Sales,Marketing,Technical) align business goals brochures, datasheets, case studies

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2.0 - 5.0 years

2 - 3 Lacs

Bengaluru

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We are seeking a detail-oriented and proactive Order Processing Executive to manage the end-to-end order processing cycle, ensuring timely and accurate handling of customer orders. This role requires coordination across departments such as sales, logistics, inventory, and customer service to deliver a seamless customer experience. We are looking for a candidate, sincere, focused approach, with long term commitment for mutual growth. Receive and process customer orders Verify order details, pricing, availability of products, and customer information. Ensure that orders are entered accurately into the order management system. Release order to Foreign Manufacturers and receive the Lead time in coordination with sales team. Coordinate with bank on PBG, EMD, OEM payments and other banking related doc for Orders. Respond promptly to customer inquiries, order modifications, returns, and cancellations. Custom clearance Liaise with shipping teams to ensure timely picking, packing, and dispatch of orders. Generate and manage shipping documents (invoices, packing slips, delivery notes). Monitor shipments and update customers on delivery status. Provide after-sales support and resolve order-related complaints in coordination with the customer service team. Work closely with sales, logistics, finance, and procurement teams. Help ensure smooth end-to-end order lifecycle from order receipt to final delivery and invoicing. Payment Follow-ups Audit Reports Nature of Job: 1. Focused on managing and executing day-to-day order processing tasks. 2. Tasks often need to be completed quickly and accurately to meet delivery commitments and maintain customer satisfaction. 3. Frequent interaction with internal teams (sales, logistics, accounts) and external stakeholders (customers, shipping partners). 4. Expected to handle order issues like delays, stockouts, wrong shipments, or cancellations with professionalism. Desired Candidate Profile 1. 13 years of experience in order processing, sales support, or logistics 2. Proficiency in MS Office (Excel, Word); 3. Strong attention to detail and accuracy. 4. Excellent communication and interpersonal skills. 5. Ability to multitask, prioritize, and meet deadlines in a fast-paced environment.

Posted 22 hours ago

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Exploring Order Processing Jobs in India

The order processing job market in India is thriving with opportunities for job seekers looking to kickstart their career in this field. Order processing professionals play a crucial role in ensuring that customer orders are processed accurately and efficiently, making them an integral part of any organization's operations.

Top Hiring Locations in India

  1. Bangalore
  2. Mumbai
  3. Delhi
  4. Hyderabad
  5. Chennai

These cities are known for their booming industries and offer a plethora of opportunities for order processing professionals.

Average Salary Range

The average salary range for order processing professionals in India varies based on experience level. Entry-level professionals can expect to earn around INR 2-4 lakhs per annum, while experienced professionals with 5+ years of experience can earn upwards of INR 8-10 lakhs per annum.

Career Path

In the order processing field, a typical career path may include roles such as Order Processing Executive, Senior Order Processing Specialist, Order Processing Team Lead, and Order Processing Manager. With the right skills and experience, professionals can climb the ladder and take on more challenging and rewarding roles in this field.

Related Skills

In addition to order processing skills, professionals in this field are often expected to have strong communication skills, attention to detail, time management abilities, and proficiency in using order processing software.

Interview Questions

  • What is order processing, and why is it important for a business? (basic)
  • How do you ensure accuracy in order processing? (medium)
  • Can you walk us through your experience with order processing software? (medium)
  • How do you handle high-volume order processing tasks under tight deadlines? (advanced)
  • What steps would you take to resolve a customer's order-related issue? (medium)
  • How do you prioritize orders when dealing with multiple requests simultaneously? (medium)
  • Can you explain the difference between order processing and order fulfillment? (basic)
  • Have you ever encountered discrepancies in orders? How did you handle them? (medium)
  • How do you stay organized when managing a large volume of orders? (basic)
  • What metrics do you use to measure the efficiency of order processing? (advanced)
  • Describe a time when you had to collaborate with other departments for order processing. (medium)
  • How do you ensure data security and confidentiality in order processing? (medium)
  • Have you ever had to deal with a difficult customer during the order processing? How did you handle it? (medium)
  • How do you handle returns and exchanges in the order processing? (medium)
  • Can you discuss a time when you had to streamline the order processing workflow for improved efficiency? (advanced)
  • What role does technology play in modern order processing operations? (basic)
  • How do you handle discrepancies between orders and inventory levels? (medium)
  • What strategies do you use to minimize errors in order processing? (medium)
  • How do you ensure compliance with regulations in order processing? (medium)
  • Describe a time when you had to train new team members on order processing procedures. (medium)
  • How do you handle rush orders without compromising on accuracy? (medium)
  • Can you discuss a challenging order processing project you worked on and how you overcame obstacles? (advanced)
  • How do you ensure customer satisfaction in the order processing process? (medium)
  • What are some best practices you follow to improve order processing efficiency? (medium)
  • How do you stay updated on the latest trends and technologies in order processing? (basic)

Conclusion

As you embark on your journey to explore order processing jobs in India, remember to showcase your skills and experience confidently during interviews. With the right preparation and determination, you can land a rewarding career in this dynamic field. Good luck!

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