Order Processing Associate

At Bruker, you play a vital role in enabling scientists to drive groundbreaking discoveries and develop innovative applications that enhance the quality of human life. Our cutting-edge scientific instruments and valuable analytical solutions empower scientists to delve into the realms of life and materials at molecular, cellular, and microscopic levels. Through close collaboration with our esteemed customers, we foster innovation, enhance productivity, and contribute to their success across various domains such as life science molecular research, applied and pharma applications, microscopy and nanoanalysis, industrial applications, cell biology, preclinical imaging, clinical phenomics and proteomics research, and clinical microbiology. Joining Bruker India as an Order Processing Associate in Bengaluru, India, you will be instrumental in supporting the Sales Force by efficiently handling all order-related customer inquiries in alignment with the company's established processes. Your primary focus will be on ensuring customer satisfaction through prompt order processing and effective communication with customers and business partners. Your role demands a solid grasp of SAP, seamless interdepartmental communication, and a commitment to maintaining a high standard of quality in adherence to various policies, regulations, and guidelines. Key Responsibilities: - Manage purchase order information (POI) via SFDC. - Generate sales orders in a timely manner through SAP post obtaining technical and commercial clarifications. - Adhere to SOX compliance (Sarbanes-Oxley) while issuing PI and OC. - Engage with subsidiaries, trading partners, and customers to discuss order details, deadlines, and potential adjustments. - Collaborate with master data, export control, supply chain, and manufacturing teams to streamline order fulfillment processes. - Create and process export documents, permits for international transactions (L/C, Carnet, etc.), and internal approval documents (compliance). - Maintain an archive of all order-related documents. - Analyze and process customer and order-specific data for reporting purposes. - Required to work in two shifts. Qualifications and Skills: - Bachelor's degree in Commerce, Masters in Commerce, MBA, BBA, or equivalent qualifications are highly preferred. - Minimum of two years of relevant work experience. - Previous experience in sales operations-related roles. - Exposure to international business practices is advantageous. - Strong attention to detail and commitment to quality. - Solution-oriented mindset with a focus on efficient processes. - Ability to analyze and resolve issues independently before escalating. - Proficiency in Microsoft Office applications (Excel, Word, PowerPoint, etc.). - Experience in OTC domain, proficient in operating SAP and CRM (SFDC), particularly in order management. - Excellent written and verbal communication skills. - Self-motivated individual with a collaborative approach. - Previous experience in a multinational company is preferred. - Language proficiency in English. As you grow in the order management domain, opportunities may arise for specialization in handling complex international orders, managing key accounts, or focusing on specific product lines. Proficiency in SAP can open avenues for more challenging roles, and consistent performance may pave the way for leadership positions such as team lead or supervisor. Please note that certain positions at Bruker require compliance with export control laws, and therefore, all candidates will undergo pre-interview screening to ascertain their eligibility in accordance with export control restrictions.,