Oracle service cloud Consultant

Technical expertise in Oracle service cloud Consultant

Understanding the Requirement documents and come up with design and implementation

Collaboration & Communication with Onsite Counter (Client) parts

Working sessions and demos

Shift timing 2 to 11 PM IST

Exp: 8+ Yrs

Hybrid to office

• Proven experience as an Oracle RightNow Developer or a similar role.
• Strong knowledge of Oracle RightNow CX architecture, components, and customization capabilities.
• Proficiency in developing custom objects, workflows, and rules using Oracle RightNow CX tools (e.g., Customer Portal, Business Rules, Workflows).
• Experience in integrating Oracle RightNow CX with other systems using APIs, web services, and middleware technologies.
• Solid understanding of database concepts and SQL.
• Strong problem-solving and analytical skills to troubleshoot and resolve technical issues.
• Familiarity with software development methodologies and best practices.
• Excellent communication and collaboration skills to work effectively with business stakeholders, system analysts, and technical teams.
• Ability to work independently as well as in a team-oriented, collaborative environment.
• Oracle RightNow CX certifications would be a plus.
• Willingness to learn and adapt to new technologies and frameworks.

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